Compassionate Medical Scheduler | Scheduling & Patient Access

ADP, Inc.; Bryant (AR); On-site; USD 32,000 - 45,000; Full time

Job summary

Sacramento Ear, Nose & Throat (SacENT) in Arkansas is seeking a Medical Scheduler to manage patient appointments and related administrative tasks. You will handle referrals, authorizations, and verify insurance while maintaining patient records and providing outstanding service.

The role requires strong communication, problem solving, and time management skills, with emphasis on accuracy and customer care in a medical setting. On-site position based in Bryant, AR.

Qualifications

• High School degree or GED.
• Appropriate grammar and writing skills.
• Understanding of patient education needs and ability to provide education.
• EPIC knowledge (preferred).
• Customer Service focused.
• Problem solving/Critical thinking.
• Clear written and spoken communication.
• Time management.
• Good judgment and decision making.

Responsibilities

• Make and schedule patients’ appointments efficiently and timely.
• Handle referrals, authorizations, and insurance verifications.
• Maintain and update patient database and information as needed.
• Answer phones and screen calls while delivering excellent customer service.

Skills

grammar and writing

patient education

EPIC knowledge

customer service

problem solving

written and spoken communication

time management

judgment and decision making

Education

High School diploma or GED

Job description

Sacramento Ear, Nose & Throat (SacENT) in Arkansas is seeking a Medical Scheduler to manage patient appointments and related administrative tasks. You will handle referrals, authorizations, and verify insurance while maintaining patient records and providing outstanding service.

The role requires strong communication, problem solving, and time management skills, with emphasis on accuracy and customer care in a medical setting. On-site position based in Bryant, AR.