Compassionate Medical Assistant & Patient Liaison

US Digestive Health; West Chester (Chester County); On-site; USD 32,000 - 42,000; Full time

Job summary

US Digestive Health is seeking a motivated Medical Assistant with certification or an Associate's degree to join our clinical team. You will handle patient calls, triage concerns, and coordinate care between patients and providers in a fast-paced office.

You will act as a patient advocate, maintain confidential records, and support staff in delivering compassionate, accurate care. Strong communication and interpersonal skills are essential.

Qualifications

• Medical Assistant certification or an Associate's degree is required.
• Excellent phone etiquette and strong communication skills.
• Ability to interact professionally with patients, families and staff.

Responsibilities

• Triage patient calls to the appropriate processer.
• Act as liaison between physician and patient and coordinate care.
• Advocate for patients and maintain confidentiality and accurate records.
• Document interactions and ensure timely information flow among care teams.
• Assist with patient prep and scheduling as needed.

Skills

Phone etiquette

Strong communication skills

People skills

Education

Medical Assistant Certification or Associate's Degree

Job description

US Digestive Health is seeking a motivated Medical Assistant with certification or an Associate's degree to join our clinical team. You will handle patient calls, triage concerns, and coordinate care between patients and providers in a fast-paced office.

You will act as a patient advocate, maintain confidential records, and support staff in delivering compassionate, accurate care. Strong communication and interpersonal skills are essential.