Compassionate Medical Assistant — Patient-Centered Care

Ontario Trillium Foundation; Denver (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

MedNOW Clinics is seeking a dependable, compassionate Medical Assistant to support safe, efficient, and patient-centered care. You will work closely with providers, Front Desk staff, and clinic leadership to prepare patients for visits, document care, and ensure follow-up needs are not missed.

Responsibilities include welcoming patients, obtaining vital signs, rooming patients, documenting in the electronic health record, and performing approved clinical tasks after training.

Responsibilities

• Welcome patients and help them feel informed, supported, and safe.
• Use two patient identifiers and protect patient privacy throughout the visit.
• Room patients and obtain an accurate chief concern, vital signs, medication list, allergies, and required screenings.
• Prepare patients and exam rooms for provider visits and procedures.
• Document patient information and completed tasks accurately in the electronic health record.
• Promptly report concerning vital signs, symptoms, or changes in condition to the appropriate licensed clinician.
• Perform approved clinical tasks such as specimen collection, point-of-care testing, EKGs, injections, or other procedures after documented training and competency verification.
• Administer medications or injections only when there is an appropriate order, documented delegation, and verified competency.
• Label and handle specimens using required patient identifiers and safety procedures.
• Follow hand hygiene, PPE, sharps-safety, sterilization, disinfection, and infection-prevention requirements.
• Route patient calls and messages according to protocol without providing medical advice outside the MA role.
• Help coordinate laboratory work, referrals, orders, follow-up appointments, preventive-care needs, and patient outreach.
• Support patient access and clinic flow while maintaining safety and accuracy.
• Maintain clean, prepared, and properly stocked exam rooms.
• Monitor supplies, medications, and equipment for availability and expiration dates.
• Communicate respectfully with patients, providers, Front Desk staff, and other departments.
• Stop and ask for guidance when a task is unfamiliar, outside the MA role, or has not been approved or verified.

Skills

Dependable

Compassionate

Organized

Job description

MedNOW Clinics is seeking a dependable, compassionate Medical Assistant to support safe, efficient, and patient-centered care. You will work closely with providers, Front Desk staff, and clinic leadership to prepare patients for visits, document care, and ensure follow-up needs are not missed.

Responsibilities include welcoming patients, obtaining vital signs, rooming patients, documenting in the electronic health record, and performing approved clinical tasks after training.