Compassionate Medical Assistant — Impactful Patient Care

Convenientmd-; Saugus (MA); On-site; USD 2,786,000 - 3,860,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k match

Short-term disability (company paid)

Pet insurance (optional)

Tuition assistance via Purdue Global

Job summary

ConvenientMD in Massachusetts is seeking a Medical Assistant to support clinicians and ensure efficient clinic operations. You will interact with patients, explain treatments and medications, and assist with triage and basic clinical tasks in a fast-paced urgent care setting.

You will document patient information in EHRs, uphold HIPAA standards, and collaborate with a multidisciplinary team to discharge patients and coordinate care. Strong communication and compassion are essential.

Qualifications

• High school diploma or GED required.
• Medical Assistant certification with at least 1 year of experience, or 2 years as a Medical Assistant.
• BLS certification from American Heart Association or Red Cross required.
• Compassionate, patient-focused and team-oriented.
• Proactive communicator and trustworthy with HIPAA confidentiality.
• Strong collaboration and effective written/verbal communication.
• Tech-savvy; proficient with MS Office; able to learn EMR systems.

Responsibilities

• Engage with patients professionally; address inquiries and provide information on conditions, treatments and medications.
• Explain medications, dosage instructions and potential adverse reactions.
• Suggest lifestyle modifications and preventive care.
• Address patient questions to ensure understanding of health status and options.
• Support clinical operations and patient care; perform triage and assess urgency.
• Take vital signs, obtain medical histories, phlebotomy and assist with minor procedures.
• Document information and maintain EHRs in compliance with HIPAA.
• Administer medications under supervision per state guidelines (NH/ME only).
• Coordinate with the clinical team; relay patient information and updates; assist with discharge.
• Welcome and support training of new clinic team members.

Skills

Patient interaction

Triage

Vital signs

Phlebotomy

Clinical support

HIPAA compliance

Team collaboration

Communication

Education

High school diploma or GED

Tools

Experity EMR

Microsoft Office

Job description

ConvenientMD in Massachusetts is seeking a Medical Assistant to support clinicians and ensure efficient clinic operations. You will interact with patients, explain treatments and medications, and assist with triage and basic clinical tasks in a fast-paced urgent care setting.

You will document patient information in EHRs, uphold HIPAA standards, and collaborate with a multidisciplinary team to discharge patients and coordinate care. Strong communication and compassion are essential.