Compassionate Medical Assistant - Patient Care Pro

Ochsner Health; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health is seeking a dedicated Medical Assistant to provide individualized patient care under supervision. The role supports patients and providers, ensures readiness for visits, and facilitates clear communication both in person and by phone.

Responsibilities include accurate documentation and ongoing professional development. The ideal candidate holds a Medical Assistant Certification and BLS, with preferred completion of an MA training program, and experience handling confidential

Qualifications

• High school diploma or GED is required.
• Completion of a formal medical assistant training program is preferred.
• Experience handling confidential information in a fast-paced environment with minimal supervision.
• Medical Assistant Certification is required; BLS from the American Heart Association is required.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Answers patient questions prior to leaving and prepares the room for the next appointment.
• Provides excellent patient service through effective communication in person and on the phone.
• Completes appropriate documentation including patient registration when necessary.
• Maintains clinical knowledge, skills, and credentials through ongoing development.
• Complies with Department of Transportation testing requirements if working in occupational health clinics.
• Adapts communication to diverse patient populations and maintains patient privacy.

Skills

Clinical knowledge

Computer skills

Verbal and written communication

Interpersonal and customer service

Education

High School Diploma/GED

Medical assistant training (preferred)

Tools

EHR systems

Job description

Ochsner Health is seeking a dedicated Medical Assistant to provide individualized patient care under supervision. The role supports patients and providers, ensures readiness for visits, and facilitates clear communication both in person and by phone.

Responsibilities include accurate documentation and ongoing professional development. The ideal candidate holds a Medical Assistant Certification and BLS, with preferred completion of an MA training program, and experience handling confidential