Compassionate Medical Assistant: Patient Care & Coordination

ochsner; Youngsville (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health seeks a dedicated Medical Assistant to deliver individualized patient care in person, electronically, and by phone under a licensed provider’s supervision. You will support patients and providers through visits, ensuring readiness and accurate documentation while maintaining patient privacy and sensitivity.

Qualifications include a High School Diploma or GED, Medical Assistant certification, and Basic Life Support (BLS).

Qualifications

• Clinical knowledge essential for patient care.
• Proficient with computers, software, and web applications.
• Clear, professional verbal and written communication.
• Strong interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the visit.
• Prepares patient and provider for the visit.
• Answers patient questions before leaving; prepares room for next appointment.
• Delivers excellent patient service via phone and in person.
• Completes documentation including patient registration if needed.
• Maintains clinical knowledge, skills, and credentials through ongoing development.
• Follows applicable DOT Drug & Alcohol Testing procedures where required.
• Adapts communication to diverse patient populations.

Skills

Clinical knowledge

Computers & software

Verbal & written communication

Interpersonal & customer service

Education

High School Diploma/GED

Medical Assistant training program

Job description

Ochsner Health seeks a dedicated Medical Assistant to deliver individualized patient care in person, electronically, and by phone under a licensed provider’s supervision. You will support patients and providers through visits, ensuring readiness and accurate documentation while maintaining patient privacy and sensitivity.

Qualifications include a High School Diploma or GED, Medical Assistant certification, and Basic Life Support (BLS).