Compassionate Medical Assistant - Patient Care & Team Support

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a compassionate Medical Assistant to deliver individualized patient care under the supervision of a licensed provider. You will assist during visits, document information, and help maintain smooth patient flow in a fast-paced setting.

Required qualifications include a High School Diploma or GED and Basic Life Support; preferred completion of a medical assistant program. Strong communication, confidentiality, and teamwork are essential to support patients and clinicians.

Qualifications

• Required: High School Diploma/GED or equivalent.
• Preferred: completion of a formal medical assistant training program.
• Experience working with confidential information and in fast-paced environments; Basic Life Support (BLS) certification required.

Responsibilities

• Supports the patient and provider throughout the visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through professional development.
• Handles other duties as assigned effectively and efficiently.
• Complies with the Department of Transportation Workplace Drug and Alcohol Testing Programs if working in an occupational health clinic.

Skills

Clinical knowledge

Computer skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

High School Diploma/GED

Formal medical assistant training program

Job description

Ochsner Health is seeking a compassionate Medical Assistant to deliver individualized patient care under the supervision of a licensed provider. You will assist during visits, document information, and help maintain smooth patient flow in a fast-paced setting.

Required qualifications include a High School Diploma or GED and Basic Life Support; preferred completion of a medical assistant program. Strong communication, confidentiality, and teamwork are essential to support patients and clinicians.