Compassionate Medical Assistant II — Patient Care

Massachusetts General Hospital; Boston (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Massachusetts General Hospital is seeking a patient services role to support healthcare providers and enhance the patient experience at 165 Cambridge Street, Boston. You will greet patients, collect vital signs, document histories and test results, and help prepare exam rooms and equipment for visits.

You will work with physicians and nursing staff, assist with specimen collection, and coordinate with departments to ensure a smooth, compassionate care experience across a 40-hour, day-shift

Qualifications

• High School Diploma or Equivalent required or Associate's Degree in Medical Assisting preferred
• BLS Certification and CMA Certification preferred

Responsibilities

• Welcome, interview, and assist patients while collecting vital signs and health information.
• Prepare patients, exam rooms, equipment, and supplies for visits.
• Document patient information, medical histories, and test results.
• Support laboratory specimen collection and preparation.
• Assist with office duties and coordination with other departments.
• Maintain a clean, safe, and organized clinical environment.
• Collaborate with the care team to provide excellent patient service.

Skills

Interpersonal skills

Vital signs

Medical terminology

Documentation

Communication

Education

High School Diploma or Equivalent; Associate's in Medical Assisting preferred

Tools

EHR software

Medical office software

Job description

Massachusetts General Hospital is seeking a patient services role to support healthcare providers and enhance the patient experience at 165 Cambridge Street, Boston. You will greet patients, collect vital signs, document histories and test results, and help prepare exam rooms and equipment for visits.

You will work with physicians and nursing staff, assist with specimen collection, and coordinate with departments to ensure a smooth, compassionate care experience across a 40-hour, day-shift