Compassionate Medical Assistant - Patient Care Pro

Mass General Brigham; Boston (MA); On-site; USD 31,000 - 34,000; Full time

Job summary

Mass General Brigham in Boston is seeking a Patient Care Assistant to support healthcare providers and help create a positive patient experience. You’ll welcome patients, collect vital signs, and help prepare exam rooms.

You’ll document medical histories and test results, assist with specimen collection, and coordinate with other departments to keep care flowing smoothly. This on-site role emphasizes teamwork, accuracy, and compassionate communication.

Qualifications

• High school diploma or equivalent required; associate degree in medical assisting preferred.
• Licenses: BLS certification, CMA certification preferred.
• 1–2 years of direct MA or medical field experience.

Responsibilities

• Welcome patients, interview, and assist while collecting vital signs.
• Prepare exam rooms, equipment, and supplies for visits.
• Document patient information, medical histories, and test results.
• Support laboratory specimen collection and processing.
• Coordinate with other departments to ensure smooth patient flow.
• Maintain a clean, safe clinical environment.

Skills

Interpersonal skills

Communication

Prioritization

Attention to detail

Privacy compliance

Vital signs

EHR proficiency

Medical terminology

Time management

Critical thinking

Education

High School Diploma or Equivalent

Associate’s Degree Medical Assisting

Job description

Mass General Brigham in Boston is seeking a Patient Care Assistant to support healthcare providers and help create a positive patient experience. You’ll welcome patients, collect vital signs, and help prepare exam rooms.

You’ll document medical histories and test results, assist with specimen collection, and coordinate with other departments to keep care flowing smoothly. This on-site role emphasizes teamwork, accuracy, and compassionate communication.