Compassionate Legal Intake Specialist

The Botnick Law Firm, LLC; Shaker Heights (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

PTO

Sick time

Floating holidays

Health insurance

HSA

401(k)

Eligibility for firm performanceBonuse

Job summary

The Botnick Law Firm, LLC is seeking an Intake Specialist to guide prospective clients from their first inquiry through consultation and the decision to hire our firm. You will gather information, coordinate attorney consultations, follow up on engagement agreements and initial payments, and keep our intake process moving.

We are looking for someone who combines compassion with initiative. You should be comfortable discussing the hiring process and fees, reaching back out when someone has not

Qualifications

• Compassion with initiative
• Comfort discussing hiring process and fees
• Attention to detail across multiple inquiries

Responsibilities

• Gather information from prospective clients and run intake
• Coordinate attorney consultations
• Follow up on engagement agreements and initial payments
• Keep intake process moving and accurate records
• Explain next steps to clients and keep leadership informed

Job description

The Botnick Law Firm, LLC is seeking an Intake Specialist to guide prospective clients from their first inquiry through consultation and the decision to hire our firm. You will gather information, coordinate attorney consultations, follow up on engagement agreements and initial payments, and keep our intake process moving.

We are looking for someone who combines compassion with initiative. You should be comfortable discussing the hiring process and fees, reaching back out when someone has not