Compassionate Hospital Biller & Collections Specialist

Uvalde Memorial Hospital; Uvalde (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Uvalde Memorial Hospital in Uvalde, Texas is seeking a Hospital Self-Pay Biller/Collector to manage patient balances with accuracy and empathy. You’ll review accounts, generate statements, and collaborate with vendors to support timely payments.

The role emphasizes HIPAA compliance, communication skills, and proficiency with medical billing software and EHRs. Schedule is Mon-Fri 8a-5p, and the team offers opportunities for growth within healthcare finance.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of hospital or clinic billing experience, preferably self-pay or customer service.
• Knowledge of medical billing procedures, EOBs, and patient responsibility processes preferred.
• Proficiency with medical billing software, EHR systems and MS Office.

Responsibilities

• Review patient accounts to identify balances not covered by insurance and ensure accurate, timely billing.
• Generate and upload daily statement files to notify patients of outstanding balances.
• Collaborate with third‑party vendors to manage early‑out collections and monitor communication efforts.
• Handle bad debt workflows, ensuring accurate placements and responding to agency requests.
• Process patient payments, set up payment plans, and assist with billing‑related questions.
• Make outbound calls and respond to inquiries with professionalism and empathy.
• Work with Financial Counselors, Customer Service and Revenue Cycle teams to resolve issues.
• Maintain HIPAA-compliant records of all account actions.
• Support reporting, audits and process improvements to reduce AR days.

Skills

Medical billing

Customer service

Communication

Accounts receivable

Problem solving

Education

High school diploma

Tools

Billing software

EHR systems

Microsoft Office

Job description

Uvalde Memorial Hospital in Uvalde, Texas is seeking a Hospital Self-Pay Biller/Collector to manage patient balances with accuracy and empathy. You’ll review accounts, generate statements, and collaborate with vendors to support timely payments.

The role emphasizes HIPAA compliance, communication skills, and proficiency with medical billing software and EHRs. Schedule is Mon-Fri 8a-5p, and the team offers opportunities for growth within healthcare finance.