Compassionate Funeral Services Sales Counselor

Everstory-Partners; Springfield Township (Delaware County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Training Period

401k with Company Match

Tuition Reimbursement

Career Advancement and Training

Everstory Cares - Employee Assistance

Job summary

Everstory Partners in Springfield, PA seeks a Sales Counselor to guide families through funeral and cemetery decisions with warm, consultative service. You will sell pre-need and at-need options, build a robust sales pipeline, and manage activities in HubSpot CRM.

You will earn first-year earnings of $65,000–$75,000 with uncapped commissions or a guaranteed minimum hourly rate, plus a paid training period during the first 6 weeks. Community outreach is expected.

Qualifications

• High School Diploma or equivalent required.
• 1 year of sales or relationship-based experience preferred.
• Experience with CRM tools like HubSpot, Salesforce, or Dynamics recommended.
• Comfortable in a commission-based, performance-driven environment.
• Strong communication and relationship-building skills.

Responsibilities

• Meet with individuals and families to assess needs and recommend funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, and related merchandise.
• Build and maintain a sales pipeline through leads from inbound/outbound sources and community outreach.
• Respond to inbound inquiries and walk-in opportunities, and follow up with prospects.
• Develop long-term relationships with customers and families to nurture referrals.
• Explain products and pricing clearly and guide customers through purchasing decisions.
• Use HubSpot to manage leads, appointments, and sales activities.
• Attend funeral and memorial services as appropriate to support families.
• Collaborate with funeral homes, cemetery staff, and leadership teams to ensure a positive experience.

Skills

Sales communication

Relationship-building

Negotiation

Consultative selling

Customer service

Multilingual

Time management

Driver's license

Education

High School Diploma

Tools

HubSpot CRM

Salesforce

Microsoft Dynamics

Job description

Everstory Partners in Springfield, PA seeks a Sales Counselor to guide families through funeral and cemetery decisions with warm, consultative service. You will sell pre-need and at-need options, build a robust sales pipeline, and manage activities in HubSpot CRM.

You will earn first-year earnings of $65,000–$75,000 with uncapped commissions or a guaranteed minimum hourly rate, plus a paid training period during the first 6 weeks. Community outreach is expected.