Compassionate Funeral Service Arrangements Coordinator

Forest Lawn Memorial Parks and Mortuaries; Glendale (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Forest Lawn Memorial Parks and Mortuaries in Glendale, CA seeks a Service Arrangements Representative 1 to coordinate paperwork, answer calls, file, type, and assist with funeral details and grief support.

You will interact with families, collect information, create client files, and collaborate with other departments to ensure guest needs are met, while maintaining a courteous, compliant work environment.

Qualifications

• Minimum of 2 years in a customer service experience or administrative role.
• Basic knowledge of Word and Excel; Type 45 wpm.

Responsibilities

• Represent Forest Lawn in a courteous and professional manner.
• Coordinate paperwork, answering telephones, filing, and data entry.
• Assist families with funeral arrangements and grief support.
• Keep supervisor informed of area activities and concerns.
• Collaborate with other departments to meet guest needs.

Skills

Customer service

Typing speed

Administrative support

Education

High School Diploma or GED

Tools

Word

Excel

Job description

Forest Lawn Memorial Parks and Mortuaries in Glendale, CA seeks a Service Arrangements Representative 1 to coordinate paperwork, answer calls, file, type, and assist with funeral details and grief support.

You will interact with families, collect information, create client files, and collaborate with other departments to ensure guest needs are met, while maintaining a courteous, compliant work environment.