Compassionate Funeral Director & Memorial Services Leader

Service Corporation International; Bayamón (PR); On-site; USD 45,000 - 75,000; Full time

Job summary

Service Corporation International is seeking a Funeral Director to arrange and conduct funerals and memorial services in a respectful, professional manner in Bayamon, PR. You will negotiate contracts, handle paperwork and payments, and guide families through the funeral process with compassion.

The role requires state licensure compliance, 2+ years of related experience, and flexibility for weekends/evenings. Strong interpersonal skills and knowledge of MS Office are essential.

Qualifications

• Education: High School diploma or equivalent; Completion of a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science as required by state/provincial law
• Experience: Apprentice, Funeral Director experience as required by state/provincial law; 2 years directly related experience preferred
• Certification/Licenses: Must meet all licensing requirements required by state/province law and as prescribed by each state board; Current state/province issued driver’s license with an acceptable driving record
• Knowledge, Skills and Abilities: Basic knowledge of religious and fraternal organizations customs; Knowledge of computers and some software including MS Office Suite required; High level of compassion and integrity; Good communication skills; Problem solving skills; Ability to multi task and set priorities; Ability to work weekends and evenings; Detail oriented

Responsibilities

• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Negotiates and enters into funeral contracts
• Handles contracts, legal documents, and collection of payments in accordance with company policies
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Arranges for the interment or cremation of human remains
• Verifies identification of the deceased and authorization for embalming
• Cares for the deceased in a respectful manner while performing a variety of tasks including removals and transfers, dressing and preparing caskets, coordinating and assisting with funeral services and visitations
• Supervises/assists in funeral services by managing parking, ushering, driving funeral vehicles, assisting at chapel, cemetery and church services, delivering flowers, caskets, urns and mementos, setting up/removing chairs, and participating in special functions
• Handles aftercare including delivery of documentation, information on insurance, health benefits and pension and pre-arrangements for next of kin
• Handles pre-need sales and referrals where applicable
• Ensures adherence to licensing regulations and rules
• Prepares and completes documents and online entries related to services, cremations, maintenance
• Promotes and maintains a safe and healthy work environment
• Retains heritage and grows market share through involvement with community, religious and other organizations

Skills

Good communication skills

Problem solving

Multi-tasking

Detail oriented

Compassion and integrity

Education

High School diploma or equivalent

Mortuary college or technical school program

Tools

MS Office Suite

Job description

Service Corporation International is seeking a Funeral Director to arrange and conduct funerals and memorial services in a respectful, professional manner in Bayamon, PR. You will negotiate contracts, handle paperwork and payments, and guide families through the funeral process with compassion.

The role requires state licensure compliance, 2+ years of related experience, and flexibility for weekends/evenings. Strong interpersonal skills and knowledge of MS Office are essential.