Compassionate Funeral Director — Family Service Lead

Foundation Partners Group; Florida; On-site; USD 50,000 - 70,000; Full time

Job summary

Foundation Partners Group is seeking a Funeral Director to manage all steps of funeral arrangements, from service setup to final disposition. You will work with client families to present options and coordinate meaningful services with care and professionalism.

You will lead the team during services, ensure licensing compliance, and handle on-call duties across hospital, hospice, or residence settings, while keeping accurate files and timely paperwork.

Qualifications

• High school diploma or equivalent.
• Valid state-issued funeral director license.
• Completed mortuary school.
• Minimum one year of customer service and funeral industry experience preferred.
• Experience with transferring decedents and funeral arrangements.

Responsibilities

• Presents clients with service and merchandise options.
• Maintains accurate and timely client files.
• Participates in community events to improve market share.
• Oversees team members during services and ensures professionalism.
• Works on-call/first call; coordinates with hospitals, hospices and residences.
• Prepares decedents and arranges personalized funeral services.
• Reviews merchandise options and completes contracts during arrangement conversations.
• Ensures proper paperwork, permits, and certificates are completed timely.
• Conducts funeral services and handles post-service follow-ups.
• Collects funds at arrangement conferences.

Skills

Customer service

Communication skills

Multi-tasking

On-call ability

Time management

Education

High school diploma or equivalent

Licensed funeral director

Mortuary school graduate

Tools

Microsoft Office

POS data entry

Job description

Foundation Partners Group is seeking a Funeral Director to manage all steps of funeral arrangements, from service setup to final disposition. You will work with client families to present options and coordinate meaningful services with care and professionalism.

You will lead the team during services, ensure licensing compliance, and handle on-call duties across hospital, hospice, or residence settings, while keeping accurate files and timely paperwork.