Compassionate Front Desk & Guest Services Coordinator

Service Corporation International; Tallahassee (FL); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Service Corporation International in Tallahassee, FL, is seeking a friendly front desk receptionist to warmly greet clients, answer phones, screen inquiries, and direct visitors to the appropriate staff. This role supports daily office operations and ensures a welcoming environment for families during difficult times.

The ideal candidate has a high school diploma, at least six months of office or receptionist experience, and strong MS Office skills.

Qualifications

• High School Diploma or equivalent.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.

Skills

MS Office Suite

Professional speaking voice

Interpersonal skills

Poise and diplomacy

Weekend availability

Education

High School Diploma or equivalent

Job description

Service Corporation International in Tallahassee, FL, is seeking a friendly front desk receptionist to warmly greet clients, answer phones, screen inquiries, and direct visitors to the appropriate staff. This role supports daily office operations and ensures a welcoming environment for families during difficult times.

The ideal candidate has a high school diploma, at least six months of office or receptionist experience, and strong MS Office skills.