Compassionate Financial Counselor — Night Shift

Orlando Health; Lakeland (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Day 1 benefits

Parental leave (4 weeks)

Tuition reimbursement

Loan repayment programs

Back-up childcare

Job summary

Orlando Health Lakeland is seeking a Financial Counselor to assist patients and families with financial services and explain the payment process clearly. The role emphasizes compassionate, professional service throughout the healthcare experience.

The position supports patients navigating financial responsibilities related to care, working the night shift with consistent, overnight schedules and a focus on patient-centered service.

Responsibilities

• Assist patients and families with financial services related to care to explain payment options clearly.
• Navigate and communicate payment responsibilities with compassion and professionalism.
• Support patients through the billing process and answer questions about insurance and financing.

Job description

Orlando Health Lakeland is seeking a Financial Counselor to assist patients and families with financial services and explain the payment process clearly. The role emphasizes compassionate, professional service throughout the healthcare experience.

The position supports patients navigating financial responsibilities related to care, working the night shift with consistent, overnight schedules and a focus on patient-centered service.