Compassionate CMA: Patient Care & Frontline Support

Ochsner Health; Shreveport (LA); On-site; USD 33,000 - 42,000; Full time

Job summary

Ochsner Health seeks a Medical Assistant to provide individualized patient care in person, electronically, and by phone under supervision. You will assist in delivering services to diverse patients, documenting medical information, and ensuring smooth patient flow during visits.

Required is a High School Diploma or GED with preferred completion of a medical assistant program and BLS certification. The role emphasizes confidentiality, teamwork, and adherence to safety and regulatory standards in

Qualifications

• Clinical knowledge relevant to patient care.
• Proficiency with computers, software and web apps.
• Clear verbal and written communication with patients and staff.
• Strong interpersonal and customer service abilities.

Responsibilities

• Supports patient and provider throughout visits, in person or by phone.
• Prepares the patient and provider for each visit and documents requested data.
• Answers patient questions before leaving and readies room for next appointment.
• Delivers excellent service through effective, respectful communication.
• Completes patient registration and maintains required clinical knowledge.
• Adheres to Department of Transportation drug and alcohol testing where applicable.
• Complies with all policies and standards and adapts to patient populations.

Skills

Clinical knowledge

Computers & software

Verbal & written communication

Interpersonal skills

Education

High School Diploma/GED

Medical assistant training program

Job description

Ochsner Health seeks a Medical Assistant to provide individualized patient care in person, electronically, and by phone under supervision. You will assist in delivering services to diverse patients, documenting medical information, and ensuring smooth patient flow during visits.

Required is a High School Diploma or GED with preferred completion of a medical assistant program and BLS certification. The role emphasizes confidentiality, teamwork, and adherence to safety and regulatory standards in