Compassionate APS Case Manager for Vulnerable Adults

Catholic Charities, Diocese of Joliet; Kankakee (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Holiday & vacation time

Medical/Dental/Vision Insurance

403B retirement plan with employer

Job summary

Catholic Charities, Diocese of Joliet is seeking a caseworker to provide direct support to abused and vulnerable adults and to document reports and follow-up actions. The role emphasizes dignity, respect, and timely responses within APS guidelines.

Responsibilities include coordinating care plans with the APS Supervisor, conducting follow-up contacts, and making referrals to community services. Strong communication and organizational skills are essential, with adherence to ethical standards.

Qualifications

• Master’s degree or equivalent in health, social services, social work, health care administration, gerontology, disability studies, criminal justice or public administration.
• Bachelor’s degree with 1 year relevant experience or associate degree with 4 years’ experience in health or human services.
• Experience in health or human services and ability to relate well to persons with disabilities and older individuals.

Responsibilities

• Provide casework and follow-up services to substantiated victims, vulnerable adults, and verified abusers to prevent further abuse, neglect, or exploitation.
• Receive and document reports of abuse, neglect, self-neglect or exploitation of older adults and persons with disabilities.
• Conduct case consultations with the Adult Protective Services Supervisor for care plan development and case closure.
• Provide follow-up services with face-to-face and phone contacts every three months for up to twelve months, longer when permitted
• Document all activities on required forms, adhering to APS program policies and time frames.
• Make referrals for appropriate follow-up services such as case management or community-based services.
• Prioritize and respond to client needs within specified time frames.
• Work effectively with co-workers and other community agencies.
• Attend staff meetings, in-services, conferences, and workshops as recommended.
• Be an active member of the APS Multi-disciplinary Team.

Skills

Verbal communication

Written communication

Empathy

Time management

Multitasking

Education

Master’s degree in health, social services, social work, health care administration, gerontology, disability studies, criminal justice or public administration

Bachelor’s degree in health, social sciences, social work, health care administration, gerontology, disability studies, criminal justice, or public administration with 1 year experience

Associate degree in related field with 4 years’ experience in health or human services

Four years’ experience with law enforcement or criminal investigations

Tools

Microsoft Office (Outlook, Word, Teams)

Job description

Catholic Charities, Diocese of Joliet is seeking a caseworker to provide direct support to abused and vulnerable adults and to document reports and follow-up actions. The role emphasizes dignity, respect, and timely responses within APS guidelines.

Responsibilities include coordinating care plans with the APS Supervisor, conducting follow-up contacts, and making referrals to community services. Strong communication and organizational skills are essential, with adherence to ethical standards.