Company Strategy & Operations

Stripe; San Francisco (CA); Hybrid; USD 174,000 - 261,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical benefits

Wellness stipends

Job summary

Stripe is seeking a senior operator to design, build, and scale the company’s operational systems, tying strategy to execution. You’ll partner with senior leaders to automate workflows, optimize planning, and raise the organization’s operating ceiling.

You’ll own end-to-end outcomes, push for AI-augmented processes, and drive continuous improvement across Stripe’s central strategy and operations functions.

Qualifications

• Minimum of 10+ years in operational roles at high-growth tech companies.

Responsibilities

• Lead annual planning and cross-functional workflows.

Skills

Ten+ years experience

Operational systems

Annual planning

Automation-first

Data & analytics

Senior stakeholder experience

Ambiguity handling

AI tools proficiency

Automation workflows

Tech company background

Tools

AI tools & automation platforms

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team & Role

Stripe is looking for a senior operator and systems thinker to join the Central Strategy and Operations (S&O) team. This is a senior individual contributor role for someone who is obsessed with how organizations actually work and who builds the infrastructure that makes Stripe faster, clearer, and more coordinated as it scales.

Central S&O sits at the center of how Stripe runs as a company. This role specifically owns the machinery of company operations—the planning processes, operating rhythms, information architecture, and cross-functional systems that let the leadership team at Stripe make better decisions, faster. If you're the kind of person who looks at a broken process and immediately starts designing the system that replaces it—and who reaches for automation before asking for headcount—this role is for you.

You’ll work across the most senior leaders at Stripe and partner teams to design, run, and continuously improve the operational systems that connect strategy to execution. This is not a coordination or program management role. It's a build role. You’ll own outcomes end-to-end and raise the operational ceiling of the company.

What you’ll do

• Run planning for Stripe. You'll own and execute how Stripe does annual planning including multiple offshoot workstreams, and the frameworks leadership uses to make decisions. Continuous improvement of existing processes, automating manual workflows and helping us redesign lighter ways to do the work in the future.
• Build, automate, and scale central operations infrastructure. You'll identify where manual, repetitive, or fragmented processes are creating drag and replace them with scalable systems—whether that's working with others on structured data pipelines, AI-augmented workflows, or new tooling. Your first instinct is to build, not to coordinate.
• Translate strategy into operational reality. Help teams drive strategic discussions in leadership forums with your thinking and architecture. Prepare and run leadership-level operating forums, bring your own point of view into the room, and own the follow-through.
• Drive continuous operational improvement. You'll have direct working relationships with the most senior leaders at Stripe and challenge assumptions, not just execute against them. You'll maintain a running view of where the operational systems of the company are breaking down—where decisions are slow, handoffs are unclear, or accountability is diffuse—and work across teams to address root causes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum Requirements

• 10+ years of work experience, with a significant portion in operational roles at high-growth tech companies—product operations, strategy and operations, business operations, or company or corporate planning
• A track record of building and owning operational systems. You have measurably improved how a company or large team operates, not just managed existing processes.
• Deep experience either with company or functional planning—annual planning, OKR and SOKR-style goal-setting, resource allocation, and operating cadence design
• A systems thinker who is automation-first—you instinctively reach for tools, data pipelines, and AI-augmented workflows to reduce manual overhead and increase leverage
• Strong analytical rigor—you're comfortable owning data and metrics directly, running your own analyses, and pressure-testing assumptions without relying on a dedicated analytics partner
• Experience working directly with and presenting to C-suite and senior executive stakeholders. You're comfortable owning the room and bringing a sharp, independent perspective.
• High comfort with ambiguity—you take an undefined operational problem, scope it, design a solution, and drive it to completion with minimal oversight
• Technical proficiency in AI tools in order to automate workflows as needed
• Experience applying automation-thinking and scaled approaches to operational workflows—from analysis and synthesis to systems and decision support
• Prior experience at a technology company is required.

Preferred Qualifications

• Background in fintech, management consulting, or investment banking is a plus, but not required.
• Experience with the product and infrastructure ecosystem at Stripe or similar complex platform businesses
• Familiarity with modern planning tools, workflow automation platforms, and operational data infrastructure

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $174,100 - $261,100. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we’re looking for people with passion, grit, and integrity. You’re encouraged to apply even if your experience doesn’t precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge assumptions. Join us.