Community Wellness Advocate II

Pride Health; Costa Mesa (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a Community Wellness Advocate II to support quality care initiatives in Costa Mesa, CA. This remote position involves coordinating patient outreach, scheduling, and collaborating with healthcare teams. Ideal candidates will have healthcare experience and strong communication skills. Join a dynamic team focused on improving patient care and outcomes.

Benefits

Comprehensive Healthcare Coverage

401(k) Retirement Savings

Employee Assistance Program

Legal Support

Employee Discounts

Qualifications

• 3-5 years in a healthcare system environment.
• Experience with front-office or scheduling procedures.

Responsibilities

• Work on projects to close quality care gaps for Managed Care patients.
• Coordinate patient outreach and appointment scheduling.
• Engage with clinic staff and provide training.

Skills

Healthcare System Experience

Scheduling Procedures

Keyboarding Skills

Microsoft Office Suite

Education

Medical Assistant Certification

Licensed Vocational Nurse

BLS Certification

Job description

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Pride Health is hiring for a Community Wellness Advocate II (Remote) to support our client’s medical facility based in Costa Mesa, CA. This is a 14-week (Temp to Hire) opportunity and a great way to start working with a top-tier healthcare organization!

Responsibilities:

• Responsible for working on various projects aimed at closing quality care gaps for Managed Care patient populations, including health plan special programs/initiatives.
• Coordinate delivery of quality services through patient outreach, appointment scheduling, chart abstractions at various clinics, engaging with provider clinics, point of care testing, and coordinating the closure of quality care gaps.
• Demonstrates high knowledge of departmental processes and procedures, as well as measures from the National Committee for Quality Assurance (NCQA), and the Centers for Medicare & Medicaid Services (CMS), and other recognized agencies.
• Engage in education with clinic staff to provide feedback as needed.
• Act as an internal trainer and provide guidance to all team members.
• Collaborate with the Quality Improvement team to review data, prioritize outreach, and contribute to department and organizational goals.
• Demonstrates and practices a workstyle that reflects the organization's mission, vision, and values.
• Participate in the continuous Quality Improvement process, maintaining knowledge of departmental standard operating procedures, including the use of specialized instrumentation, quality control requirements, and preventive maintenance.
• Duties can include coordinating care for patients, sending messages, requesting referral information, reviewing records, etc.

Required Skills & Experience:

• Three (3) to five (5) years in a healthcare system environment.
• Experience or familiarity with front-office or scheduling procedures in healthcare system environment.
• Basic keyboarding skills at 35 WPM.
• Basic knowledge of Microsoft Office Suite, including Outlook, Word, and Excel.

Preferred Skills & Experience:

• Qualified bilingual or multilingual candidates.
• Epic experience is preferred, but not mandatory.

Preferred Certifications & Licensure:

• Certification as a Medical Assistant by an accredited program.
• Licensed Vocational Nurse by an accredited program.
• BLS certification.

Job Title: Community Wellness Advocate II

Location: Costa Mesa, CA. (Role will be primarily remote but the candidate needs to be local as there may be some onsite needs. Travel will not be paid for, so the candidate needs to reside locally.)

Pay Range: Local- $20 to $26/hr (*Offered pay rate will be based on education, experience, and healthcare credentials.)

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Interested? Apply now!

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About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider

• Industries

  Staffing and Recruiting

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