Community Tourism Development Specialist

University of Minnesota Tourism Center; Saint Paul (MN); On-site; USD 70,000 - 100,000; Full time

Job summary

The University of Minnesota Tourism Center is seeking a CTD Specialist to lead the CTD work portfolio, design and deliver research-based CTD programs, and build an Area of Excellence in collaboration with department colleagues and external partners. The role emphasizes program development, research leadership, and cross-unit collaboration to advance Minnesota communities through tourism.

The Specialist will drive applied CTD scholarship, secure resources, and share findings with stakeholders;

Qualifications

• Master’s degree, at time of application, in tourism, community development, or a related field.
• Two years of professional experience in designing, developing and delivering programming and community coaching on CTD.
• Ability to apply research to program design, delivery and evaluation.
• Proven ability to develop and maintain effective relationships with stakeholders, communities, colleagues, partners, and participants.

Responsibilities

• Lead the CTD work portfolio and contribute to implementing the Tourism Center strategic plan.
• Develop and lead an Area of Excellence (AoE) in CTD to align staff capabilities with community needs.
• Lead applied CTD research, secure funds, and disseminate findings to diverse audiences.

Skills

Program design

Community coaching

Stakeholder engagement

Applied research

Communication skills

Office suite

Education

Master’s degree in tourism or related field

Ph.D. in tourism or related field

Tools

Google

Microsoft Office

Job description

The University of Minnesota (UMN) Tourism Center, housed in UMN Extension’s Department of Community Development, is hiring a Community Tourism Development (CTD) Specialist to lead the CTD work portfolio at the Tourism Center, in collaboration with colleagues across the Department, Extension, and the UMN system, as well as external partners. The position will report to the Tourism Center director and will collaborate with colleagues to fulfill the missions of the Tourism Center, the Department of Community Development and the University of Minnesota Extension.

The CTD Specialist will join a high-impact and high-performance team passionate about communities and the tourism industry. The CTD Specialist will be expected to enhance and expand an Extension Tourism program recognized nationally and in Minnesota for its leadership in tourism programming, community coaching, and applied tourism research.

The Specialist will design, develop, and deliver research-based CTD programs and community coaching. This position will develop and lead an Area of Excellence (AoE) in CTD, a resource hub for Department staff that houses expertise and tools used to develop and support programs that serve communities. The CTD Specialist will develop, implement and share applied research on CTD that informs program development and contributes to successful and sustainable CTD work in Minnesota. The Specialist will also build strong relationships with communities, stakeholders, and industry experts across Minnesota.

Community Tourism Development (CTD) programming: 60%

• Contribute to implementing the Tourism Center 2026-2030 strategic plan by assuming leadership of the CTD work portfolio at the Tourism Center. Responsibilities include: Revamping existing programs to offer greater flexibility and coaching opportunities to meet communities’ needs Creating and delivering research-based educational programs, in collaboration with colleagues, to support community tourism development in Minnesota Initiating, leading, and contributing to CTD programs and projects that meet the needs of Minnesota communities

Develop and lead the Area of Excellence (AoE) in CTD in collaboration with department colleagues, with support from the Tourism Center Director. This AoE will ensure Educators in the department are more attuned to communities’ CTD needs and better equipped to leverage CTD for community economic development, particularly in small rural communities. Contribute to other AoEs in Extension’s Department of Community Development as appropriate, e.g., placemaking, entrepreneurship, etc. Collaborate with supervisor to establish, evaluate, and report on annual work goals, activities, impacts and outcomes that align with program-area priorities and demonstrate progress on required criteria associated with promotion in academic rank.

Community Tourism Development (CTD) applied scholarship: 25%

• Assume leadership of applied research related to CTD, by responding to communities’ inquiries, initiating, designing and implementing projects, and disseminating project results.. Given time, updating the Community Tourism Development Manual. Develop and secure funds and resources to support applied scholarship on CTD, through grants, fee-for-service, third party reimbursement and other means, in collaboration with faculties, Extension Educators, and partners. Collaborate with colleagues on the design, implementation, dissemination, and evaluation of applied CTD research, with communication of findings tailored to be appropriate to the audience.

Partnership building, marketing, and professional development: 15%

• Build and maintain effective relationships across the University of Minnesota and with public agencies, regional & economic development organizations, philanthropic organizations, communities, and other partners to stay informed and relevant, to leverage resources, and to strategically pursue external opportunities. Connect with Extension professionals working in tourism across the country, primarily through the National Extension Tourism Network. Support the Tourism Center Director in public relations and marketing for the Center. Utilize annual budget allocation to continue professional development via conferences, self- directed study, and other appropriate means of maintaining a high level of expertise.

Qualifications

Required Qualifications

• Master’s degree, at time of application, in tourism, community development, or a related field. Two years of professional experience in designing, developing and delivering programming and community coaching on CTD. Ability to apply research to program design, delivery and evaluation. Proven ability to develop and maintain effective relationships with stakeholders, communities, colleagues, partners, and participants. Experience in applying for external resources to support programs and applied research, including grants, fee-for-service, third party reimbursement and other means. Ability to design, implement and report on community-based applied research to help communities inform their decisions and meet their challenges. Demonstrated ability to use technology for communication, information gathering, research, program delivery and reporting. Excellent written and oral communication skills in English. Experienced in Google and Microsoft Office suite applications.

Additional Requirements

Must be able to drive, have a reliable vehicle, a valid driver’s license, and appropriate insurance for traveling throughout the state. It is possible to use the fleet service at the University of Minnesota. Must be able to drive to off-site locations regularly, including occasional overnight trips. Must have reliable internet when working remotely. Ability to work on computer for prolonged periods of time. Ability to work in different buildings and temperature conditions, as well as outdoor environments

Preferred Qualifications

Ph.D. in tourism, community development, or a related field at time of appointment. Experience designing and delivering informal or formal educational programs in non-classroom environments. Related progressive professional experience in designing and delivering impactful programs in communities, creating curriculum for adult education, and performing applied research that informs community decision making in related organizations such as cooperative extension, higher education; community or interest-based organizations; state, regional or local development agencies. Prior success in garnering external resources to support research and programming, including grants, fee-for-service, third party reimbursement, and other means. Experience in using educational technology. Demonstrated ability to quickly learn and continually develop

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.