Community Technology Support Specialist

Pyramid Healthcare; Asheville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Tuition Reimbursement

Referral Bonus opportunities

Job summary

Pyramid Healthcare is seeking a compassionate Peer Support Specialist to join the Dual Diagnosis ACTT team in Asheville, NC. The role focuses on using recovery experience to empower clients and support them on their recovery journey.

You will work on a multidisciplinary team, maintain timely documentation, coordinate transportation, and participate in crisis planning as needed. A NC Peer Support certification and a high school diploma are required.

Qualifications

• Must have current North Carolina Peer Support Specialist Certification.
• High School Diploma or GED.
• Ability to use lived recovery experience to build trust with clients.
• Experience documenting medical records and discharge planning.

Responsibilities

• Provide peer support to clients as part of the ACTT team.
• Maintain accurate client documentation including medical records, ROI’s, CCP’s, and discharge/aftercare planning.
• Document daily team meetings and coordinate transportation to access community resources.
• Conduct outreach and coordinate care with referral sources.
• Support crisis planning and response, including emergency assessments, hospital diversion, and commitment procedures as needed.

Skills

Peer support

Recovery experience

Community outreach

Documentation

Transportation assistance

Education

High School Diploma or GED

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. Peer Support Specialist – Dual Diagnosis ACTT

Full-Time

Pyramid Healthcare is seeking a compassionate and motivated Peer Support Specialist to join our Dual Diagnosis Assertive Community Treatment Team (ACTT) in Asheville, NC. Our ACTT program provides high-intensity behavioral health services in the community, supporting individuals living with serious mental illness and co-occurring substance use disorders.

As a Peer Support Specialist, you will play a vital role on a multidisciplinary team by using your own recovery experience—especially your lived experience within the criminal justice system—to build trust, provide hope, and support individuals as they work toward their goals.

Maintain accurate and timely client documentation, including medical records, ROI’s, CCP’s, and discharge/aftercare planning

Participate in and rotate responsibility for documenting daily team meetings

Provide or arrange transportation to help clients access community resources

Conduct outreach, coordinate care, and maintain contact with referral sources

Support crisis planning and response, which may include emergency assessments, hospital diversion, and commitment procedures (as needed)

Current North Carolina Peer Support Specialist Certification

High School Diploma or GED

Passion for supporting recovery and community integration

INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Tuition Reimbursement
• Referral Bonus opportunities

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: