Community Systems & Data Manager

Socket.dev; Norfolk (NE); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Socket.dev seeks a Community Systems & Data Manager to design and optimize ConnectWell’s data, technology, and reporting infrastructure across Norfolk/Columbus, hybrid, or remote work options.

The role focuses on reducing manual work, automating processes, and creating accessible data tools to support referrals, evaluation, and project implementation in a collaborative nonprofit environment.

Qualifications

• Bachelor’s degree in data analytics, information systems, public health, health administration, business intelligence, or related field. Equivalent relevant experience may be considered.
• Experience with data management, analytics, reporting, information systems, or process improvement preferred.
• Experience in behavioral health, healthcare, public health, nonprofit, government, grant-funded, or community-based settings is a plus.

Responsibilities

• Develop, maintain, and improve ConnectWell’s shared data and technology infrastructure.
• Serve as the primary internal owner of project systems using Microsoft Lists, SharePoint, Forms, Power BI, Power Automate, Teams, and other approved tools.
• Work with consultants during system design and implementation, then maintain and improve systems long term.
• Develop tools for tracking project activities, partnerships, referrals, outreach, training, Connection Prescriptions, resources, and performance measures.
• Identify opportunities to automate repetitive tasks, reduce duplicate data entry, simplify workflows, and improve system usability.
• Troubleshoot system issues and maintain clear technical documentation.
• Establish and maintain reliable processes for collecting ConnectWell performance data.
• Monitor progress toward project goals, benchmarks, and required SAMHSA performance measures.
• Review data for completeness, accuracy, consistency, and reporting issues.
• Prepare and validate information needed for quarterly and annual grant reporting.

Skills

Project management

Data interpretation

Communication

Analytical thinking

Education

Bachelor’s degree in data analytics or related field

Tools

Power BI

SharePoint

Microsoft Lists

Forms

Power Automate

Teams

Microsoft 365

Job description

Reports to: Project Director
FLSA Status: Full-Time Exempt
Work Location: Flexible — in person in Norfolk or Columbus Nebraska, hybrid, or remote.

Position Summary

The Community Systems & Data Manager is responsible for developing, maintaining, and continuously improving the data, technology, and reporting infrastructure for ConnectWell: Behavioral Health and Community Partnership Network. This position builds and maintains the technology systems, data processes, and reporting tools ConnectWell relies on to support project implementation, referrals, community partnerships, evaluation, and continuous quality improvement.

The Community Systems & Data Manager is responsible for building and improving the technology and data infrastructure that supports ConnectWell: Behavioral Health and Community Partnership Network. This position manages the systems and tools used for referrals, reporting, evaluation, and project implementation.

A major focus of this role is making technology work for people instead of creating more work for them. The Community Systems & Data Manager will look for opportunities to simplify processes, automate repetitive tasks, improve access to information, connect systems when possible, and build tools that support long-term success.

ConnectWell is an initiative focused on strengthening behavioral health and community safety across Madison and Platte Counties. The project brings community partners together to improve coordination, strengthen referral pathways, expand access to resources, and build capacity across the region. Together, these efforts are intended to create a stronger, more connected system of support for the communities we serve.

Core Values

• Show Up with Generosity:You approach problem-solving with curiosity, patience, and a genuine desire to make systems easier for the people who use them.
• Checkthe Ego:You collaborate closely with project staff,consultants, and organizational leadership, valuing useful solutions andaccurateinformation over individual credit.
• Embrace Diversity:You recognize that people and organizations interact with technology and information differently and work to create accessible, understandable, and inclusive systems.
• Grounded in Hope:Youbelieve that data can tell astoryand well-designed systems can help create better outcomes for people and communities.

Qualifications

Education & Experience

• Bachelor’s degree in data analytics, information systems, public health, health administration, business intelligence, ora relatedfield. Equivalent relevant experience may be considered.
• Experience with data management, analytics, reporting, information systems, or process improvement preferred.
• Experience in behavioral health, healthcare, public health, nonprofit, government, grant-funded, or community-based settings is a plus.

Data & Technology Skills

• Strong ability to organize,validate, analyze, and interpret data from multiple sources.
• Ability to translate data into clear reports, dashboards, visualizations, and practical information.
• Experience with Microsoft 365 and tools such as Power BI, SharePoint, Microsoft Lists, Forms, Power Automate, and Teams.
• Ability to design practical workflows,identifyopportunities for automation, and troubleshoot system or data issues.
• Strong attention to data quality, accuracy, consistency, and documentation.

Professional Skills

• Strong organizational,project-management, problem-solving, and communication skills.
• Ability to explain technical or data-related information in plain language.
• Comfortable working independently whileremaininghighly collaborative.
• Curious and analytical, with a natural tendency to ask questions like,“Is there an easier way to do this?”
• Adaptable and able to balance sophisticated systems with the practical needs of the people using them.

Duties and Responsibilities

1. Data Systems & Technology

• Develop,maintain, and improveConnectWell’sshared data and technology infrastructure.
• Serve as the primary internal owner of project systems using Microsoft Lists, SharePoint, Forms, Power BI, Power Automate, Teams, and other approved tools.
• Work with consultants during system design and implementation, thenmaintainand improve systems long term.
• Develop tools for tracking project activities, partnerships, referrals, outreach, training, Connection Prescriptions, resources, and performance measures.
• Identifyopportunities to automate repetitive tasks, reduce duplicate data entry, simplify workflows, and improve system usability.
• Troubleshoot system issues andmaintainclear technical documentation.

2. Performance Measurement & Reporting

• Establish andmaintainreliable processes for collectingConnectWellperformance data.
• Monitor progress toward project goals, benchmarks, andrequiredSAMHSA performance measures.
• Review data for completeness, accuracy, consistency, and reporting issues.
• Prepare andvalidateinformation needed for quarterly and annual grant reporting.