Community Supports Technician

Community Mental Health for Central Michigan; Midland (MI); On-site; USD 34,000 - 47,000; Part time

Benefits offered by this job

Accrued PTO (sick and personal)

Paid Holidays (pro-rated)

Employee Assistance Plan

Wellness Program

Voluntary Flexible Spending Accounts

Voluntary Retirement Savings Account

Voluntary Life Insurance

Job summary

Community Mental Health for Central Michigan seeks a part-time Behavioral Health Monitor to oversee recipients' well-being via centralized monitoring systems. The role includes responding to needs, coordinating care, and ensuring safety during overnight shifts in designated homes and vehicles.

Responsibilities involve direct support, documentation, and adherence to service plans, with attention to crisis situations and trauma-informed practices in a home-like setting.

Qualifications

• High School diploma or equivalent required.
• Basic computer and documentation skills expected.
• First aid and CPR training completed or obtained during probation.

Responsibilities

• Monitor health, safety, and security of recipients via electronic systems.
• Respond to needs verbally, in person, or by arranging appropriate response.
• Provide direct care and support during off-hours according to service plans.
• Operate monitoring systems and verify proper functioning.
• Follow emergency procedures and maintain timely documentation.

Skills

Computer skills

Strong reading skills

Telephone skills

Verbal communication

Independent judgment

Education

High School diploma

First aid & CPR

Job description

This is a part-time position working 20 hours per week. The typical schedule includes Friday 11:00 PM to Saturday 7:00 AM,Saturday from 11:00 PM to Sunday at 7:00 AM, Sunday from 4:00 PM to 12:00 AM, Monday from 11:00 PM to Tuesday at 7:00 AM, and every other Sunday from 11:00 PM to Monday at 7:00 AM. The schedule may vary based on staffing needs, and additional scheduling details will be discussed during the hiring process.

COMPENSATION & BENEFITS

Hourly Range: $16.53 - $22.54 per hour depending on experience

• Accrued paid time off (sick and personal)
• Paid Holidays (pro-rated)
• Employee Assistance Plan
• Wellness Program
• Voluntary Flexible Spending Accounts
• Voluntary Retirement Savings Account
• Voluntary Life Insurance

SUMMARY

General Description: Monitors the health, safety, and security of designated recipients simultaneously via electronic monitoring systems from a central location and responds to their needs verbally, in person, or by arranging for the appropriate response. Responds and supports at scheduled intervals determined by the service plan as needed or on an emergency basis.

Responsibilities and Duties: Provides for the direct care, intervention and support needs of recipients during the hours when face-to-face staff are not present in individual's homes. Operates electronic monitoring systems ensuring that each system works properly. Monitors incoming auditory cues for indications that support, or intervention are needed. Pays special attention to needs identified in service plans and potential emergency situations through the system or in person. Nurtures, comforts and assures available opportunities for communication by recipients through monitoring systems. Comply with all applicable policies and procedures including documentation requirements in a timely manner. Promotes safe, secure and healthful living conditions for recipients. Knows and follows emergency procedures affecting recipients' welfare.

The above statements are intended to describe the general nature and level of work being performed by people assigned this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct and control the work of employees under their supervision. The above statements will also incorporate knowledge about and actively support: 1) culturally competent recovery-based practices, 2) person-centered planning, and 3) a trauma-informed culture of safety to aid consumers in the recovery process as applicable to the work performed.

EMPLOYMENT STANDARDS

General Education

High School: Graduate or equivalent

Courses: DCH Group Home Curriculum, specifically basic first aid and CPR,

medication administration and crisis avoidance techniques.

Job-Related Experience: Sufficient experience to perform the position at a satisfactory level required.

Licenses, etc.: Valid driver's license necessary while operating vehicle on agency business.

CONDITIONS OF EMPLOYMENT

Knowledge: Knowledge of individuals with developmental disabilities. Knowledge of medications. Knowledge of appropriate living conditions and emergency procedures, which affect recipient's welfare.

Skills: Basic computer skills, strong reading skills and telephone skills.

Abilities: Strong independent judgement skills, excellent verbal communication and familiarity with the geographic area. Good memory for details, ability to work independently and to work effectively in crisis situations. Excellent receptive language and hearing skills. Ability to communicate well with recipients and staff both orally and in writing. Ability to work with professional staff as a team member. Must be flexible, remain calm under pressure and have ability not to overreact to certain situations, comments, and sometimes difficult behaviors. Ability to assist recipients with personal needs as outlined in the treatment plan. Ability to stay organized and utilize time in the most efficient manner. Must demonstrate respect for recipients with an understanding of their needs, support expression of their ideas, emotions and assist them in positive decision-making skills. Ability to interact, relate and redirect recipients as necessary.

Physical Demands: Work involves periods of sitting or standing and listening interspersed with driving, walking and providing direct care. Direct care may include hands-on assistance with health, safety and daily living needs such as toileting and incontinence care, positioning and/or using mechanical lift.

Work Environment: Work will be performed in a monitoring control room, agency automobiles, recipients' homes and in the community at-large.