Community Support Team Lead — Flexible Scheduling & Growth

ncgCARE; Jacksonville (NC); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

401k or Roth IRA

Health plan

Dental plan

Vision plan

Paid time off

Educational assistance

Job summary

ncgCARE is actively seeking a full-time Community Support Team (CST) Professional Team Lead to deliver community-based therapy and case management for adults with serious mental health challenges in Jacksonville, NC. The role requires a master’s degree in Counseling or related field, North Carolina licensure (LCSW, LCSWA, LCMHC, LCMHCA, LMFT or psychologist), and at least two years of relevant experience.

Salary ranges from $57,806.91 to $77,904 per year, placement based on licensure, education,

Qualifications

• A master’s degree from an accredited university in Counseling or a related field.
• Valid licensure to provide mental/behavioral healthcare in North Carolina (LCSW, LCSWA, LCMHC, LCMHCA, LMFT or Licensed Psychologist).
• A minimum of two years of experience working with individuals with mental/behavioral health issues that include writing person-centered plans, conducting effective group therapy and providing mental health diagnoses.
• General working knowledge of the human services delivery system in North Carolina.
• Valid driver’s license, auto insurance and reliable transportation.
• Employee supervisory experience preferred.
• Experience with Electronic Medical Records (EMR) preferred

Responsibilities

• Provide individual, family, and/or group therapy sessions.
• Maintain accurate and timely clinical documentation.
• Collaborate with care teams as needed.
• Maintain compliance with all clinical and regulatory standards.
• Participate in supervision (if applicable based on licensure level).
• Conduct comprehensive initial assessments and reassessments to evaluate client needs and strengths.
• Provide family therapy using evidence-based practices to support clients.
• Develop and implement person-centered plans to guide service delivery.
• Monitor and manage symptoms through psycho-education and therapeutic interventions.
• Facilitate client referrals to higher levels of care, such as ACT services, when appropriate.
• Assist clients in accessing and coordinating benefits, resources, and services.
• Act as a liaison between clients, families, and community resources to ensure service continuity and effectiveness.
• Educate clients and families on available community resources, benefits, and service options.
• Provide ongoing support for rehabilitative and independent living skills development.
• Deliver services in off-site, community-based settings to foster client engagement.
• Respond to client crises promptly and effectively, providing support and guidance as needed.
• Maintain accurate, timely clinical documentation and ensure service notes, treatment plans, and progress reports are up to date.
• Compensate for supervision/oversight through administrative and clinical leadership.

Education

Master's degree in Counseling or related field

Tools

EMR software

Job description

ncgCARE is actively seeking a full-time Community Support Team (CST) Professional Team Lead to deliver community-based therapy and case management for adults with serious mental health challenges in Jacksonville, NC. The role requires a master’s degree in Counseling or related field, North Carolina licensure (LCSW, LCSWA, LCMHC, LCMHCA, LMFT or psychologist), and at least two years of relevant experience.

Salary ranges from $57,806.91 to $77,904 per year, placement based on licensure, education,