Community Support Specialist - Housing

Brightli; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Employee benefits package

Top-notch training

Career mobility

Welcoming, supportive culture

Job summary

Brightli in Indianapolis, IN is seeking a Community Support Specialist with a housing focus. You will work directly with individuals facing mental health and/or substance use challenges who are homeless or at risk of homelessness.

The role centers on connecting clients to housing, healthcare, and community resources to foster independence and stability. The position is hands-on and community-based, ideal for relationship-building and advocacy.

Qualifications

• Bachelor’s degree or equivalent in a relevant field is preferred.
• Experience working with individuals with mental health or substance use challenges is a plus.
• Background working with homeless or at-risk populations is advantageous.

Responsibilities

• Assist clients with housing search, applications, and securing stable housing.
• Provide community-based case management and connect clients to healthcare, employment, and social resources.
• Coordinate with landlords, housing partners, and treatment teams to support long-term stability.
• Document services accurately and perform follow-up and discharge planning as needed.
• Support clients during crisis and connect to appropriate resources.

Skills

Strong communication

Relationship-building

Independent work in community-based

Education

Social Work

Psychology

Counseling

Criminal Justice

Human Services or related field

Job description

Job Description:

Community Support Specialist (Housing Focus)

Indianapolis, IN
Department: Community-Based Services
Employment Type: Full-Time

Great opportunity for recent graduates in Social Work, Psychology, Criminal Justice, or Human Services looking to start a career in behavioral health.

Help Individuals Find Stability, Housing, and Hope

Are you passionate about helping individuals rebuild their lives and achieve stability?

As a Community Support Specialist , you will work directly with individuals experiencing mental health and/or substance use challenges , many of whom are homeless or at risk of homelessness. In this role, you’ll help connect clients to housing, healthcare, and critical community resources —empowering them to move toward independence and long-term success.

This is a highly hands-on, community-based role —perfect for someone who enjoys building relationships, advocating for others, and making a real difference every day.

Why Join Our Team?

We are committed to supporting our employees while they support the community.

Work-Life Balance

• Generous paid time off
• Flexible, community-based work environment

Meaningful Work

• Direct impact on housing stability and recovery outcomes
• Opportunity to build strong, lasting relationships with clients

Growth Opportunities

• Ongoing training and professional development
• Career pathways in behavioral health and social services

What You’ll Do

As a Community Support Specialist, you’ll serve as a key support person helping individuals navigate systems and build stable, independent lives.

Housing & Stability Support

• Help clients find, secure, and maintain housing
• Build and maintain relationships with landlords and housing partners
• Assist with housing applications, resources, and financial assistance options

Case Management & Advocacy

• Provide community-based case management to individuals in supportive housing
• Connect clients to healthcare, employment, education, and social resources
• Advocate on behalf of clients to ensure access to needed services

Skill Building & Recovery Support

• Help clients build independent living skills (budgeting, hygiene, daily routines)
• Support development of coping skills and recovery strategies
• Provide education on mental health, substance use, and wellness

Collaboration & Care Coordination

• Work closely with treatment teams, healthcare providers, and community partners
• Participate in treatment planning and team meetings
• Coordinate services to support long-term success and stability

Documentation & Follow-Up

• Maintain accurate and timely documentation of services
• Follow up with clients and referral sources to support engagement
• Assist with discharge and long-term recovery planning

Crisis Support

• Support clients during crisis situations
• Help connect individuals to appropriate crisis resources and services

Education & Experience

We welcome a variety of backgrounds! Preferred qualifications include:

• Bachelor’s degree in:
  • Social Work
  • Psychology
  • Counseling
  • Criminal Justice
  • Human Services or related field

OR

• Relevant experience working with individuals with:
  • Mental health conditions
  • Substance use disorders
  • Homeless or at-risk populations

What Makes You a Great Fit

Passion for helping individuals in need
Strong communication and relationship-building skills
Ability to work independently in a community-based setting
Organized and able to manage multiple clients and priorities
Compassionate, patient, and solution-focused mindset

Additional Requirements

• Valid driver’s license, reliable transportation, and current auto insurance
• Ability to travel throughout the community to meet with clients
• Must meet background screening requirements
• Ability to complete required onboarding and ongoing training

Physical Requirements

This role involves a combination of community-based work and documentation , including sitting, standing, and walking for periods of time. Occasional lifting (up to 10 lbs) may be required.

Make a Real Impact in Your Community

At Adult & Child Health , Community Support Specialists play a critical role in helping individuals move from crisis to stability —and from homelessness to independence.

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.