Community Support Specialist (Community 43)

Sanctuary Recovery Centers Inc; Phoenix (AZ); On-site; USD 38,000 - 44,000; Full time

Job summary

Sanctuary Recovery Centers Inc in Phoenix, AZ seeks a Community Support Specialist to assist with daily operations of the Community 43 program. You will engage clients, help maintain a welcoming environment, and support program activities to foster recovery-oriented care.

Key tasks include greeting clients, helping check-in, organizing the donation closet, maintaining common areas, and assisting with outreach when needed.

Qualifications

• Minimum qualifications include fingerprint clearance card (Arizona DPS)
• TB test within required timeframe
• Current CPR/First Aid certification
• HIPAA training prior to or upon hire
• Ability to comply with ADHS, AHCCCS, and Joint Commission standards

Responsibilities

• Greet clients on arrival and assist with check-in for morning groups
• Provide a welcoming, supportive, and professional presence in the clinic
• Maintain communication with clients and outreach to those absent to address barriers

Skills

Interpersonal skills

Communication

Structured routine

Schedule adherence

Behavioral health experience

Job description

Position Summary

The Community Support Specialist is responsible for supporting daily operations within the Community 43 program. This role focuses on client engagement, maintaining a clean and organized environment, and assisting with program activities to ensure a welcoming and supportive atmosphere for all members.

Key Responsibilities

Client Support & Engagement

• Greet clients upon arrival and assist with check-in for morning groups
• Provide a welcoming, supportive, and professional presence in the clinic
• Maintain regular communication with clients, including outreach to individuals who are absent to address barriers or concerns (once implemented)

Facility & Environment Maintenance

• Prepare and maintain coffee service for clients and staff throughout the day
• Clean and maintain common areas, including:
• Dusting railings
• Maintaining outdoor smoking areas (removal of cigarette butts)
• General tidiness of the clinic environment

Organization & Inventory Support

• Sort, organize, and maintain the donation closet to ensure accessibility and usability
• Identify and communicate organizational needs or improvements for donation management

Schedule

Monday – Thursday

• 8:30 AM – 9:30 AM: Arrival, client greetings, check-in assistance
• 9:30 AM – 10:15 AM: Facility upkeep and cleaning tasks
• 10:15 AM – 10:30 AM: Break
• 10:30 AM – 12:30 PM: Donation closet organization and program support
• Additional duties (once implemented): Client outreach and alumni coordination support

Friday

• 8:30 AM – 9:30 AM: Arrival, client greetings, check-in assistance
• 9:30 AM – 10:15 AM: Donation closet organization
• 10:15 AM – 10:30 AM: Break
• 10:30 AM – 12:30 PM: Continued organization and program support

Subject to change.

Minimum Qualifications

• Valid Fingerprint Clearance Card (Arizona DPS)
• Proof of Negative TB Test (current within required timeframe)
• Current CPR / First Aid Certification
• Completion of HIPAA Training prior to or upon hire
• Ability to comply with all ADHS, AHCCCS, and Joint Commission standards

Preferred Qualifications

• Experience in behavioral health, peer support, or community-based programs
• Strong interpersonal and communication skills
• Ability to maintain a structured daily routine and follow assigned schedules

Working Conditions

• Behavioral health outpatient setting
• Frequent interaction with clients in recovery
• Moderate physical activity (cleaning, organizing, lifting light items)

As part of our commitment to maintaining a safe and productive work environment, Sanctuary Recovery Centers conducts background checks and drug screenings for all potential employees. Please note the following:

• Background Check: All offers of employment are contingent upon the successful completion of a background check. This may include verification of employment history, education, criminal records, and other relevant information.
• Drug Screening: Candidates must pass a drug screening test as a condition of employment. This test will screen for the presence of illegal substances and may include random testing during employment.
• APS Registry: Candidates must pass an APS (Adult Protective Services) registry check before an offer of employment can be extended.
• Confidentiality: All information obtained during the background check, drug screening, and APS registry check process will be kept confidential and used solely for employment purposes.
• Compliance: Sanctuary Recovery Centers complies with all applicable federal, state, and local laws regarding background checks, drug screenings, and APS registry checks.

By applying for this position, you acknowledge and consent to these procedures.