Community Support Specialist

TAG MedStaffing; New York (NY); On-site; USD 33,000 - 44,000; Full time

Job summary

TAG MedStaffing in Bronx, NY is hiring a Community Support Specialist to provide outreach, administrative coordination, and participant support within a community-based program. You will communicate with individuals and families, assist with program processes, maintain accurate records, and connect participants with resources.

The ideal candidate has strong communication, organization, and relationship-building skills, with experience in human services.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or related field.
• Fluency in English and Spanish required.
• Experience in foster care, child welfare, family services, community outreach, recruitment, or related human services setting preferred.
• Knowledge of foster care, family engagement, caregiver recruitment, trauma-informed services, or home certification processes preferred.
• Proficiency with Microsoft Office and electronic documentation or case management systems preferred.
• Excellent verbal and written communication, relationship-building, organization, outreach, and interpersonal skills required.

Responsibilities

• Community Outreach: Conduct targeted outreach and recruitment activities to identify prospective foster parents and increase community awareness of foster care opportunities.
• Applicant Support: Respond to prospective foster parent inquiries and guide applicants through orientation, screening, documentation, and certification requirements.
• Home Certification: Interview applicants, conduct home visits, collect required documentation, and support licensing and recertification processes.
• Training & Education: Facilitate orientations, training sessions, support groups, and educational activities for prospective and current foster parents.
• Family Engagement: Build relationships with foster families and internal teams to promote caregiver engagement, retention, and successful placements.
• Case Documentation: Maintain accurate applicant records, prepare required documentation, and track recruitment and certification activities in accordance with program requirements.

Skills

Bilingual English/Spanish

Communication skills

Education

Bachelor's degree in Social Work

Tools

Microsoft Office

Electronic documentation systems

Job description

Job Overview – Community Support Specialist

Compensation: $28/hour

Location: Bronx, NY

Schedule: Monday to Friday (In-Office)

TAG MedStaffing is hiring a Community Support Specialist in Bronx, NY for our client, providing outreach, administrative coordination, and participant support within a community-based program. This role will communicate with individuals and families, assist with program-related processes, maintain accurate information, and connect participants with appropriate resources and services. The ideal candidate has strong communication, organization, and relationship-building skills with experience in human services, community outreach, social services, or a related environment.

Responsibilities as the Community Support Specialist:

• Community Outreach: Conduct targeted outreach and recruitment activities to identify prospective foster parents and increase community awareness of foster care opportunities.
• Applicant Support: Respond to prospective foster parent inquiries and guide applicants through orientation, screening, documentation, and certification requirements.
• Home Certification: Interview applicants, conduct home visits, collect required documentation, and support licensing and recertification processes.
• Training & Education: Facilitate orientations, training sessions, support groups, and educational activities for prospective and current foster parents.
• Family Engagement: Build relationships with foster families and internal teams to promote caregiver engagement, retention, and successful placements.
• Case Documentation: Maintain accurate applicant records, prepare required documentation, and track recruitment and certification activities in accordance with program requirements.

Qualifications for the Community Support Specialist:

• Education: Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field is required.
• Bilingual: Fluency in English and Spanish is required.
• Experience: Previous experience in foster care, child welfare, family services, community outreach, recruitment, or a related human services setting is preferred.
• Industry Knowledge: Knowledge of foster care, family engagement, caregiver recruitment, trauma-informed services, or home certification processes is preferred.
• Technical Skills: Proficiency with Microsoft Office and electronic documentation or case management systems is preferred.
• Skills & Attributes: Excellent verbal and written communication, relationship-building, organization, outreach, and interpersonal skills are required.

Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion.