Case Manager - Assertive Community Treatment (ACT)

Greater Nashua Mental Health Center; Nashua (NH); On-site; USD 31,106 - 38,324; Full time

Benefits offered by this job

Health Insurance

HSA

FSA

Dental & Vision

Disability Insurance

Retirement Plan

Paid Time Off

Holidays & Birthday

Tuition Reimbursement

Public Service Loan Forgiveness

Job summary

Greater Nashua Mental Health Center in Nashua, NH is seeking a compassionate Case Manager to join our ACT team. You will work with individuals experiencing severe mental illness to access services, build independence, and achieve recovery goals in their communities.

The role emphasizes crisis response, collaboration with a multidisciplinary team, and outreach in community settings. A bachelor's degree and 1–2 years of relevant experience are preferred; strong communication and de-escalation

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field.
• 1–2 years of related experience preferred.
• Strong assessment, diagnostic, crisis intervention, and de-escalation skills.
• Strong communication, collaboration, and problem-solving skills.
• Ability to work in a fast-paced, team-based environment.

Responsibilities

• Provide case management and direct support services to individuals with complex mental health needs.
• Work within a multidisciplinary ACT team to coordinate treatment plans and services.
• Support clients with medication monitoring, crisis intervention, and daily living skills.
• Advocate for clients and connect them with community resources.
• Deliver services in community and natural environments to support recovery and independence.
• Assist with daily medication runs on a rotating schedule.
• Participate in a rotating on-call schedule 1x per week.

Skills

Crisis intervention

De-escalation

Communication

Collaboration

Problem solving

Team-based work

Education

Bachelor’s degree in Social Work, Psychology, Human Services, or related field

Job description

Greater Nashua Mental Health is seeking a compassionate and motivated Case Manager to join our Assertive Community Treatment (ACT) team. In this role, you’ll work directly with individuals experiencing severe and persistent mental illness, helping them access services, build independence, and achieve recovery goals in their own communities.

Why This Role Matters

As an Emergency Services Clinician, you will be on the front lines of behavioral health crisis response, supporting individuals and families during some of their most challenging moments. Your work will directly contribute to community safety, access to care, and positive outcomes for those experiencing mental health emergencies.

Key Responsibilities

• Provide case management and direct support services to individuals with complex mental health needs
• Work within a multidisciplinary ACT team to coordinate treatment plans and services
• Support clients with medication monitoring, crisis intervention, and daily living skills
• Advocate for clients and connect them with community resources
• Deliver services in community and natural environments to support recovery and independence
• Assist with daily medication runs on a rotating schedule
• Participate in a rotating on-call schedule 1x per week

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field
• 1–2 years of related experience preferred
• Strong assessment, diagnostic, crisis intervention, and de-escalation skills.
• Strong communication, collaboration, and problem-solving skills
• Ability to work in a fast-paced, team-based environment

Why Work for Us

We are seeking compassionate, collaborative professionals who are passionate about helping others, committed to continuous learning, and motivated to make a positive impact in our community. We provide a supportive work environment, opportunities for professional growth, competitive salaries, and a comprehensive benefits package, including:

• Choice of 2 Health Insurance Plans
• Health Reimbursement Arrangement
• Health Plan Opt-Out Benefit
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dental & Vision Insurance
• Group Life & AD&D Insurance
• Short- and Long-Term Disability
• Accident & Critical Illness Insurance
• 403(b) Retirement Plan with Agency Match
• Employee Assistance Program
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + Your Birthday
• Bereavement Leave
• Tuition Reimbursement
• Public Service Loan Forgiveness eligible employer
• NH State Loan Repayment Program eligibility

Salary Range

$22.58/hr - $27.82/hr

Equal Opportunity Employer

Greater Nashua Mental Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.