Community Support Specialist

Entrust Community Services; Moses Lake (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Entrust Community Services in Washington state seeks a dedicated Community Support Specialist to provide training, ongoing support, and advocacy for adults with barriers to employment and housing. You will empower individuals to succeed in integrated work environments and participate in their communities.

You will coach participants one-on-one, orient them to work sites, and teach self-management and mobility skills, while collaborating with employers to foster inclusive workplaces and

Qualifications

• High School Diploma or GED (required).
• At least 1 year of experience working with individuals with disabilities (preferred).
• Experience in industrial or service-related work (preferred).

Responsibilities

• Provide individualized, one-on-one job coaching and on-site support based on participant service plans.
• Orient new participants to work sites and community settings.
• Teach self-management and independent living skills.
• Deliver transportation and mobility training to support community access.
• Develop, implement, and adjust training plans to meet participant goals.
• Track participant progress and maintain documentation.
• Collaborate with employers to support workplace inclusion.
• Advocate for participant rights and community inclusion.

Skills

One-on-one coaching

Participant support

Training delivery

Mobility training

Advocacy

Community collaboration

Education

High School Diploma or GED

Job description

Position Summary

We are seeking a dedicated and compassionate Community Support Specialist to provide training, ongoing support, and advocacy for adults with barriers to employment and housing. In this role, you will empower individuals to succeed in integrated work environments, maintain stable housing, and actively participate in their communities.

Key Responsibilities

Participant Support & Training

• Provide individualized, one-on-one job coaching and on-site support based on participant service plans
• Orient new participants to work sites and community settings
• Teach self-management and independent living skills
• Deliver transportation and mobility training to support community access

Program Implementation

• Develop, implement, and adjust training plans to meet participant goals
• Conduct task analyses and identify effective learning strategies
• Train participants in job duties using safe, efficient, and structured techniques
• Assist with tasks when necessary until accommodations are established

Collaboration & Advocacy

• Work with employers, supervisors, and coworkers to support workplace inclusion
• Recommend job modifications, restructuring, or accommodations
• Educate community members and employers on supporting individuals with disabilities
• Promote independence by gradually transitioning support to natural workplace supports

Monitoring & Documentation

• Track and document participant progress (case notes, logs, evaluations)
• Monitor service plans and recommend adjustments as needed
• Participate in team meetings and communicate updates to the Service Delivery Team
• Maintain accurate and timely reports and documentation

Additional Duties

• Advocate for participant rights and inclusion in the community
• Assist with tours, attendance tracking, and program support activities
• Maintain consistent communication with Case Managers

Qualifications

Knowledge of:

• Developmental disabilities, mental illness, and/or traumatic brain injuries
• Behavior modification and training techniques
• Job and workplace accommodations
• Community resources and employment programs

Skills & Abilities:

• Strong communication skills (verbal and written)
• Ability to assess strengths and match individuals to employment opportunities
• Effective problem-solving and independent decision-making
• Experience documenting service delivery and progress notes
• Ability to transport participants using personal or company vehicles

Education & Experience

• High School Diploma or GED (required)
• At least 1 year of experience working with individuals with disabilities (preferred)
• Experience in industrial or service-related work (preferred)

Certifications & Requirements

• Valid Washington State Driver’s License
• Proof of auto insurance
• Ability to pass background check and drug screening