Community Support Specialist

Brightli; Marshfield (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Job summary

Burrell Behavioral Health seeks a Community Support Specialist to mentor youth and families in homes, clinics, and community settings, delivering mental health services with compassion and skill.

You will collaborate with teams to tailor plans, support treatment goals, and promote recovery, while growing professionally in a values-driven, supportive culture.

Qualifications

• Bachelor’s degree in psychology, social work, education or related field.
• AS in Behavioral Health Support from an approved program.
• Work experience in human services can substitute for education.
• QAP certification preferred.

Responsibilities

• Deliver life-changing mental health services in community settings.
• Use evidence-based techniques to support treatment goals.
• Promote recovery through education and supportive care.
• Manage a caseload with supervision to ensure meaningful impact.
• Collaborate in care planning and goal setting with clients.
• Respond to mental health crises with sound judgment.
• Ensure follow-up and engagement to maintain continuity of care.
• Participate in staff development and training to stay current.

Skills

Strong communication

Teamwork

Adaptability

Compassion and empathy

Driver's license

Education

Bachelor’s degree in Psychology / Social Work / Sociology / Education / Criminal Justice / Human Services

Associate of Applied Science in Behavioral Health Support

4 years of related work experience or combination of education and experience

Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

Job description

Job Description:

Job Title: Community Support Specialist

Location: Marshfield, Missouri

Department: Youth Community Services

Employment Type: Full-time

Job Summary

Are you passionate about helping others and making a positive impact in your community? Join our compassionate and collaborative team at Burrell Behavioral Health as a Community Support Specialist! In this role, you will have the opportunity to work with youth and families, providing mentorship and guidance to help them overcome challenges and achieve their goals. You will gain incredibly valuable experience in the field of behavioral health while making a real difference in people’s lives every day. Enjoy a uniquely welcoming and supportive culture, ample opportunities for professional growth, and a fulfilling career that offers variety and purpose.

As a youth Community Support Specialist, you will work with youth and families in various capacities, providing mentorship, guidance, and hope to help them overcome challenges and achieve their goals. You’ll have the chance to work in different settings, including clients’ homes, clinics, and other community locations, ensuring that each individual receives personalized support tailored to their unique needs.

This position offers

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual’s humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities

• Deliver life-changing mental health services by providing top-notch care to clients out in the community.
• Empower clients through behavioral interventions by utilizing effective techniques like motivational interviewing, operant conditioning, and cognitive processing to help clients achieve their treatment goals and improve their overall well‑being.
• Foster recovery and resilience by taking a supportive educational approach to promote improved functioning and meet the unique needs of each client.
• Manage a rewarding caseload by establishing and maintaining a manageable caseload, collaborating with supervisory staff to ensure a fulfilling workload that allows you to make a meaningful impact in clients’ lives.
• Collaborate in client care by participating in staffing sessions to identify client needs, set treatment goals, and develop individualized plans for success.
• Respond to emergencies with confidence by using sound judgment and discretion to provide timely assistance during mental health crises.
• Ensure continuity of care by providing comprehensive follow‑up services to clients, including follow‑up for missed appointments, outreach, and engagement as needed.
• Grow and learn with Burrell by actively participating in staff development activities, such as meetings, training sessions, and workshops, to enhance your skillset and stay current with industry trends.

Education, Experience, and/or Credential Qualifications

• Bachelor’s degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling
• Associate of Applied Science in Behavioral Health Support degree from an approved institution
• Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required.
• Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

Additional Qualifications

• A valid driver’s license and a reliable vehicle
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Flexibility and adaptability in a fast‑paced environment
• Compassion, empathy, and a genuine desire to help others

Keywords: Community Support, Social Work, Mental Health, Counseling, Case Management, Community Outreach, Advocacy, Support Services, Crisis Intervention, Behavioral Health, Human Services, Public Health, Nonprofit, Collaboration, Partnership Building, Networking, Cultural Competency

Position Perks & Benefits

Paid time off: full‑time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full‑time employees receive health, dental, vision, retirement, life, & more

Top‑notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well‑being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission‑driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.