Community Support Specialist

State of Montana; Kalispell (MT); On-site; USD 28,000 - 39,000; Full time

Job summary

The State of Montana, Department of Corrections, invites applications for a Community Support Specialist at the Flathead Valley Reentry Center in Kalispell. You will help create a structured, safe environment that promotes positive reentry outcomes and community well‑being.

Key duties include transporting residents, conducting wellness checks, managing check‑ins/outs, performing searches, answering calls, and staffing the front desk while supporting facility operations and program objectives.

Qualifications

• High School diploma or equivalency required
• Strong communication and interpersonal skill
• Ability to maintain confidentiality and professional boundaries
• Valid driver’s license with a clean driving record
• Ability to work independently and as part of a team
• Alternative combinations of education and experience will be considered on a case‑by‑case basis.

Responsibilities

• Schedule and provide daily transportation for residents to and from employment sites, medical appointments, and other program‑approved activities.
• Conduct wellness and accountability checks at resident workplaces.
• Manage resident check‑ins and check‑outs in accordance with facility policy.
• Perform routine room, facility and Resident Offender searches to ensure safety and compliance.
• Answer and route incoming calls with professionalism and accuracy.
• Staff the front desk and maintain a secure, welcoming reception area.
• Support general facility operations and contribute to program objectives as needed.

Skills

Communication skills

Interpersonal skills

Driver's license

Teamwork

Education

High School diploma or equivalent

Job description

Job Description - Community Support Specialist (26142730)

TheMontana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!

The Rehabilitation and Enterprise Division ensures the physical and mental well‑being of inmates, delivers educational and vocational opportunities within prisons, and oversees community facilities dedicated to successfully reintegrating offenders into Montana communities. Also, this division delivers trauma‑informed support to victims of offenders in the correctional system. Join the team responsible for building better tomorrows today!

Be part of something historic. The new Flathead Valley Reentry Center—the first DOC‑owned and operated prerelease center in Montana is transforming the way we deliver structure, accountability, and opportunity for residents returning to their communities. We’re driving generational change at the Department of Corrections, and we're looking for mission‑driven professionals to help build the future of corrections in Montana.

The Community Support Specialist is a key frontline role that ensures the daily operations of the FVRC run safely, smoothly, and with resident success at the forefront. In this position, you will help create a structured, supportive environment that promotes positive reentry outcomes and community well‑being. Your role as a Community Support Specialist includes but it not limited to:

Schedule and provide daily transportation for residents to and from employment sites, medical appointments, and other program‑approved activities.

Conduct wellness and accountability checks at resident workplaces.

Manage resident check‑ins and check‑outs in accordance with facility policy.

Perform routine room, facility and Resident Offender searches to ensure safety and compliance.

Answer and route incoming calls with professionalism and accuracy.

Staff the front desk and maintain a secure, welcoming reception area.

Support general facility operations and contribute to program objectives as needed.

QUALIFICATIONS

The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to:

High School diploma or equivalency required

Strong communication and interpersonal skill

Ability to maintain confidentiality and professional boundaries

Valid driver’s license with a clean driving record

Ability to work independently and as part of a team

Alternative combinations of education and experience will be considered on a case‑by‑case basis.

Successful applicants will be subject to:

Criminal history check

Reference checks

The Department of Corrections participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/ .

NOTICES

Prison Rape Elimination Act (PREA) - Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position.

Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings. In secure care facilities possession of tobacco products is prohibited.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $

24.40 - 24.40 Hourly
Telework Eligibility : Not Telework Eligible
Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1 Employee Status : Regular Schedule : Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 50 % of the Time

Primary Location

Kalispell Agency : Department of Corrections Union : 000 - None

Posting Date

Oct 28, 2026, 8:02:03 PM Closing Date (based on your computer's timezone) : Nov 12, 2026, 6:59:00 AM

Required Application Materials : None

Contact Name : Paula Plattner | Contact Email : [e-mail] | Contact Phone : [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.