Community Support Specialist

Elios Healthcare; Dover (NH); On-site; USD 42,000 - 52,000; Full time

Job summary

Elios Healthcare seeks a Functional Support Specialist to work with adults living with serious mental illness in New Hampshire. You will visit clients in homes and community settings, helping them develop daily living and social skills, while coordinating with therapists and case managers to support treatment goals.

You will document progress using agency systems and manage a flexible schedule to meet weekly billable hours targets, often working in clients’ homes or community locations.

Qualifications

• Bachelor's degree in Human Services preferred; related fields such as Social Work or Psychology are also welcome
• Strong verbal and written communication skills
• Comfort using technology to document and manage your work

Responsibilities

• Meet with adult clients in their homes and community settings to build daily living, coping, and social skills
• Help clients reach goals set in their treatment plans
• Connect clients with community resources and support their independence
• Coordinate with each client's therapist and case manager
• Document visits and progress using the agency's technology and systems
• Manage your own schedule to meet a weekly billable hours target

Skills

Verbal communication

Written communication

Tech literacy

Education

Bachelor's degree in Human Services

Job description

Our client is a nonprofit behavioral health and developmental services agency serving individuals and families across New Hampshire's Seacoast region. They offer comprehensive mental health care, family support, and community-based services, and they are known for a supportive culture and real room to grow.

About the Role

As a Functional Support Specialist, you will work one-on-one with adults living with serious and persistent mental illness, helping them build the skills and connections they need to live more independently. This role focuses on mental health support, separate from the agency's developmental services programs.

Most of your time will be spent in the community. You might meet a client at their home, at the library, or anywhere else that works for them. You will have a good amount of control over your own schedule, built around your clients' needs and a weekly billable hours expectation.

You won't be working alone. Each person you support typically has a therapist who sets the treatment plan, a case manager, and you as their FSS. The three of you work closely together. You will report to a Team Lead from the behavioral health group, all of whom are licensed therapists (LCSW). There are three Team Leads: one in Somersworth and two in Rochester.

What You'll Do

• Meet with adult clients in their homes and community settings to build daily living, coping, and social skills
• Help clients reach goals set in their treatment plans
• Connect clients with community resources and support their independence
• Coordinate with each client's therapist and case manager
• Document visits and progress using the agency's technology and systems
• Manage your own schedule to meet a weekly billable hours target

What We're Looking For

• Bachelor's degree in Human Services preferred; related fields such as Social Work or Psychology are also welcome
• Strong verbal and written communication skills
• Comfort using technology to document and manage your work