Community Support Specialist

Chestnut Health Systems; Belleville (IL); On-site; USD 26,000 - 28,000; Full time

Job summary

Chestnut Health Systems is seeking a dedicated Community Support Specialist to provide direct, recovery-oriented support to individuals receiving mental health services in community settings, promoting independence, stability, and wellness.

This full-time role involves completing documentation, building relationships with consumers and families, coordinating with partners, and delivering services in homes or community sites while upholding Chestnut’s trauma-informed, person-centered care.

Qualifications

• High school diploma or equivalent plus five years of supervised mental health experience
• Bachelor’s degree in counseling, social work, education, psychology, or related human service field required
• If bachelor’s degree in another field, at least 2 years of supervised clinical experience in a mental health setting
• Certified Recovery Support Specialist (CRSS) certification accepted
• Valid driver’s license and private automobile insurance required
• Basic computer skills including MS Word, MS Excel, Outlook, Adobe Acrobat, and EMR systems must be demonstrated

Responsibilities

• Provide direct, recovery-oriented support to individuals receiving mental health services
• Promote independence, stability, and overall wellness
• Complete required documentation and data entry accurately and on time
• Provide consumer-driven services identified in treatment, recovery, and safety plans
• Support individuals with recovery model and trauma-informed practices
• Assist consumers with referrals, linkage, and advocacy to community resources
• Build and maintain positive relationships with consumers, families, community partners, and internal staff
• Participate in team meetings, staffing, and program development
• Deliver services in homes and community settings when applicable
• Demonstrate excellent customer service and maintain confidentiality
• Perform additional duties as assigned

Skills

Communication

Empathy

Teamwork

Education

High School Diploma or equivalent

Bachelor’s degree in Counseling/Social Work/Education/Psychology

2+ years supervised clinical experience (if degree in other field)

Tools

MS Word

MS Excel

Outlook

Adobe Acrobat

EMR systems

Job description

Chestnut Health Systems is seeking a dedicated Community Support Specialist to provide direct, recovery-oriented support to individuals receiving mental health services. In this role, you will work closely with consumers in community-based settings to promote independence, stability, and overall wellness while upholding Chestnut’s commitment to trauma-informed, person-centered care.

This role is Full-Time Monday through Friday, Daytime hours.

The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour.

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

Complete required documentation and data entry accurately and on time, following all program and agency policies.

Provide consumer-driven services identified in treatment, recovery, and safety plans while meeting assigned productivity expectations.

Support individuals using the recovery model of care, including trauma-informed practices, and consistently use recovery-focused language in documentation and interactions.

Assist consumers with referrals, linkage, and advocacy to community resources such as hospitals, social service agencies, courts, and other supports.

Build and maintain positive relationships with consumers, families, community partners, and internal staff to support strong program outcomes.

Participate in team meetings, staffing's, and program development activities, and provide support to coworkers as needed.

Deliver services in the most appropriate and natural environment for the consumer, including homes and community settings, when applicable.

Demonstrate excellent customer service by following Chestnut’s behavioral standards in all interactions.

Maintain confidentiality of all consumer and organizational information at all times.

Perform additional duties as assigned or negotiated with the supervisor.

• Candidates for this position must possess a high school diploma or equivalent and have five years of supervised mental health experience.
• Alternatively, a bachelor’s degree in counseling, social work, education, psychology, or a related human service field is required.
• Individuals with a bachelor’s degree in any other field must have at least 2 years of supervised clinical experience in a mental health setting.
• Additionally, certification as a Certified Recovery Support Specialist (CRSS) in good standing with the State of Illinois is accepted.
• A valid driver’s license and private automobile insurance are necessary.
• Basic computer skills, including proficiency in MS Word, MS Excel, Outlook, Adobe Acrobat, and electronic medical record (EMR) systems, are required.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to job-related qualifications, skills, education, experience, local market conditions, and internal equity.