Community Support Services Technician

Volunteers of America Southeast, Inc.; Valdosta (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Volunteers of America Southeast, Inc. in Valdosta, GA is seeking a part-time Community Support Services Technician to monitor the campus during non-clinical hours and assist families, ensuring safety for residents and visitors.

Responsibilities include routine checks on individuals enrolled in services, guiding residents and guests, answering inquiries, monitoring access and reporting to staff, and maintaining documentation per policy.

Qualifications

• High School Diploma or GED is required.
• Security or social service experience preferred.
• If in recovery, at least two years of continuous sobriety.
• Effective communication skills required.
• Must be at least 18 years old.
• Must possess a valid GA driver's license.

Responsibilities

• Perform routine checks on individuals receiving services and their children.
• Monitor campus grounds, front gate, and facilities.
• Assist residents, their guests and officials with information during visits.
• Answer phone and direct inquiries to staff members.
• Assist with monitoring contraband entering campus via packages and vehicles.
• Maintain communication with Program Manager and staff to ensure campus safety.
• Document accurately per agency policies and maintain incident logs.
• Maintain current CPR and First Aid certification.
• Comply with all agency policies and procedures.

Education

High School Diploma/GED

Job description

Some people can’t imagine doing what we do. We can’t imagine not doing it.

If you are passionate about making a positive impact in the lives of individuals and communities, you have come to the right place. At VOA Southeast, we believe in the power of dedicated individuals who share our mission of providing exceptional care and support to those in need. As a leading organization in the field of behavioral health services, we offer a wide range of rewarding career opportunities across Alabama, Georgia, and Mississippi. Whether you are an experienced professional or just starting your career journey, we invite you to explore the possibilities and join our team of compassionate and dedicated individuals who are committed to making a difference. Together, we can create a brighter future for those we serve.

Volunteers of America Southeast is a growing organization serving Alabama,Mississippi, and Georgia. We are always seeking talented, highly motivated candidates to join our staff. We offer benefit packages, including retirement, to ouremployees.

Volunteers of America Southeast, Inc is an Equal Opportunity/ 1541/ 1541. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

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Position: Community Support Services Technician Location: Valdosta, GA Job Id: 9900 # of Openings: 1 Status: Part-time Shift: 4:00 pm - 12:00 am Monday - Friday (3-4 days per week) & Alternate Shifts on Weekends: 12:00 pm - 6:00 pm or 6:00 pm - 12:00 am. May be required to work a 12-hour shift one weekend per month. The Pines is a long-term treatment facility for women with children. The CSST position is to monitor the campus during non-clinical hours to assist the families and monitor the campus for safety.Responsibilities/Function: The Community Support Services Technician (CSST) is responsible for providing community support services for all individuals enrolled in services, as well as all children, guests and city or county officials. Must comply with all VOASE Personnel Policies and Procedures.Qualifications: The position requires a High School Diploma/GED. Security or social service experience is preferred. If in recovery, the Community Support Services Technician must have a minimum of two (2) years continuous sobriety. The position requires effective communication skills. Must be at least eighteen (18) years of age. Must possess a valid GA drivers’ license and continually meet the requirements of VOASE’s vehicle insurance company.Principal Activities:

• Perform routine checks on all individuals receiving services and their children.
• Monitor campus to include grounds, front gate and general facilities.
• Assist residents, their guests and any city or county officials with accessing necessary information during visit to the campus.
• Answer phone and direct inquiries to appropriate staff members.
• Assist with monitoring contraband entering campus via persons served or guests through routine searches of all packages and vehicles as deemed appropriate.
• Maintain communication with Program Manager and other staff members to ensure campus safety.
• Contact law enforcement when necessary to secure or deter criminal and / or other types of disruptive behavior.
• Document accurately and timely according to agency policies and procedures, including reports or logs for each shift to provide accurate documentation on all persons served and their families.
• Maintain a current CPR and First Aid certificate.
• Comply with all agency policies and procedures.

Physical Demands: The physical demands described here are representative of these that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls reach with hands and arms, balance; stoop; kneel, crouch; or crawl; talk or hear. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception and the ability to adjust or focus. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.