Community Support Program Manager: Lead with Impact

Heritage Behavioral Health Center- HBHC; Decatur (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Fridays off every other week

Clinical supervision toward LCSW/LCPC

NHSC loan forgiveness

Generous time off

Insurance (medical, dental, vision)

Retirement options (401(k) and Roth)

Tuition assistance

FSAs (Healthcare and Dependent Care)

EAP and fitness reimbursement

Life insurance

Job summary

Heritage Behavioral Health Center is seeking an experienced Program Manager, Community Support, to lead Community Support Specialists and Recovery Support Specialists in Macon County, ensuring recovery-oriented, person-centered services while supporting staff development, program quality, and regulatory compliance. The role requires a Master’s degree in social work/psychology/counseling, a valid driver’s license, and strong leadership.

Licensure such as LCSW/LCPC is preferred.

Qualifications

• Master's degree in Social Work, Psychology, Counseling, or related field is required.
• Valid driver's license and reliable transportation.
• Ability to manage competing priorities and coordinate multiple tasks.

Responsibilities

• Supervise Community Support and Recovery Support Specialists.
• Oversee day-to-day program operations, staffing, scheduling, and caseloads.
• Recruit, hire, onboard, and train program staff.
• Monitor service delivery to ensure recovery-oriented, trauma-informed, person-centered care.
• Review clinical documentation for accuracy and compliance.
• Track program outcomes and quality measures; implement improvements.
• Collaborate with therapists, psychiatrists, case managers, and other team members.
• Build partnerships with community resources in Macon County.
• Provide guidance during crises and complex cases.
• Promote peer support and lived-experience perspectives across services.

Skills

Leadership

Supervision

Communication

Crisis management

Team-building

Organizational skills

EHR systems

Education

Master's degree in Social Work/ Psychology/ Counseling

License-eligible for LCSW/LCPC/LMFT

Tools

EHR systems

Job description

Heritage Behavioral Health Center is seeking an experienced Program Manager, Community Support, to lead Community Support Specialists and Recovery Support Specialists in Macon County, ensuring recovery-oriented, person-centered services while supporting staff development, program quality, and regulatory compliance. The role requires a Master’s degree in social work/psychology/counseling, a valid driver’s license, and strong leadership.

Licensure such as LCSW/LCPC is preferred.