Community Support Operation Manager

Pacific Air Forces; United States; On-site; USD 70,000 - 80,000; Full time

Job summary

Pacific Air Forces at Kadena Air Base, Japan, seeks a seasoned Community Services Specialist to support the Recreation Flight Chief and oversee diverse programs with over $5M in annual sales and revenues.

You will help implement directives, develop plans with host nation partners, manage budgets for restaurant/lounge, retail and recreation, and ensure safety and customer service standards across operations.

Qualifications

• Some federal jobs allow education substitution for experience; this position does not allow for education substitution.

Responsibilities

• Serves as assistant to the Community Services Flight Chief supporting recreation activities and managing over $5M in annual sales and revenues.
• Implements directives and develops procedures to maintain high standards of food, beverage, recreation and entertainment programs.
• Develops plans to improve partnerships with sister services and host nation businesses; manages budgeting for restaurant/lounge, retail and recreation.
• Coordinates with senior officials for base-wide events, ensures resources meet operating budgets, and trains staff to meet customer service standards.
• Monitors program performance, ensures payroll compliance and safety standards, and supports continuous program improvement.

Job description

About the position: This position is Non-appropriated Fund (NAF) and is located at the 18 FSS Community Service Flight on Kadena Air Base, Okinawa, Japan.

Key Responsibilities

Serves as full assistant to the Community Services Flight Chief supporting a number of diverse recreation activities and over $5M in annual sales and revenues. Assists the flight chief in the effective and efficient operation of recreation activities at Kadena AB. Implements higher level directives, formulates procedures and programs to ensure high standards of food and beverage, recreational, and entertainment/promotional programs.

Develops strategic plan/initiatives to improve partnerships with sister services and host nation businesses. Establishes, reviews, and evaluates recreation program planning, food service, purchase of supplies, equipment and resale merchandise. Establishes financial goals commensurate with market analysis of the recreational needs of the community and existing alternatives off base.

Assists in budget preparation, analyzes financial results and maintains solid financial condition of the restaurant/lounge, retail, and recreational programming. Coordinates with senior military, civilian leadership and local officials for base wide events and entertainment. Develops plans and programs to generate revenue and meet operating budget goals. Ensures the adequacy of resources needed for continued program operations.

Assists in the development of operating and capital budgets. Helps ensure all recreation programs maximize marketing opportunities to ensure successful implementation. Maintains, revises and ensures adherence to a 20-year facility improvement plan and a 5-year implementation plan. Responsible for monitoring non-appropriated and appropriated fund projects through acceptance and completion. Responsible for work force customer service standards and staff training.

Responsible for program assessment and makes recommendations to flight chief for program, service and personnel efficiencies. Helps ensure flight personnel are trained, and all personnel payroll regulations are adhered to, and that safety standards are followed. This is a position of Trust.

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Which agency is hiring for this position?

This position is with Pacific Air Forces, Department of the Air Force.

What is the salary for this position?

The posted pay range is $70000 – $80000/yr.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government