Community Storytelling & Earned Media Lead

OpenAI, Inc.; New York (NY); Hybrid; USD 240,000 - 266,000; Full time

Benefits offered by this job

Hybrid work model

Relocation assistance

Job summary

OpenAI, Inc. is seeking a Community Communications Lead to bring our products closer to communities and amplify stories across earned media and OpenAI channels.

You will shape narratives with the Culture & Community Engagement team, develop pitches, and build relations with journalists and creators. Based in San Francisco or New York, this hybrid role includes relocation support and quarterly in-office presence.

Responsibilities

• Be in the room as we shape the narrative. Help develop the story, cultural angle and earned comms opportunity from the beginning. Bring ideas that make the campaign itself stronger.
• Think beyond a campaign to connect the multiple beats/campaigns into one overarching narrative for our Culture & Community Engagement team that resonates with press and creators.
• Help AI move from subculture into pop and mass culture. Have the instincts and relationships to reach people through sport, music, design, food, fandom, etc. Understand what makes those audiences care and where they get their information. Build relationships with journalists, creators and cultural voices.
• Find the stories inside our communities. Work closely with the community team to surface compelling builders, small businesses, students and unexpected people making the tools their own.
• Make participation part of the story. A big ambition for us is giving people and communities things to create, learn and do together. Understand how storytelling can invite more people into that experience and how community contributions become the next chapter.
• Sustain an ongoing narrative. Build a rhythm of stories across creator campaigns, community programs and partnerships. Keep the work interesting over months, through earned media and OpenAI’s communications channels.
• Develop pitches, features, spokesperson opportunities, and channel content that connect individual stories to a larger narrative, supported by the work and its results.
• Connect the work globally. Partner with regional comms and our territory leads so we have a clear shared story with locally relevant voices and cultural angles, supported by local examples.
• Bring community perspectives and feedback into product communications planning, helping the team understand what resonates, what needs explanation, and where new stories are emerging.

Job description

OpenAI, Inc. is seeking a Community Communications Lead to bring our products closer to communities and amplify stories across earned media and OpenAI channels.

You will shape narratives with the Culture & Community Engagement team, develop pitches, and build relations with journalists and creators. Based in San Francisco or New York, this hybrid role includes relocation support and quarterly in-office presence.