Community Specialist

Strategic Sanitation Services; Mission Viejo (CA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k) plan

Vacation time

Sick time

Job summary

Strategic Sanitation Services, Inc. is hiring a Community Specialist to manage a portfolio of active communities, build relationships with property managers and HOA boards, and expand the client base in Southern California.

You will protect existing revenue while actively growing it, with a compensation plan tied to results. In this role you will own relationships, present proposals, and travel within the assigned territory.

Qualifications

• 2+ years of experience in sales, account management, or a customer-facing relationship role.
• Proficient in HubSpot and Microsoft Office.
• Valid driver’s license and ability to travel throughout the assigned territory.

Responsibilities

• Own Your Portfolio: serve as the primary contact for active communities and manage relationships.
• Grow Revenue: prepare proposals, pursue new leads, manage pipeline in HubSpot.
• Operate with Accountability: set Rocks, report weekly on Scorecard metrics, participate in L10 meetings.

Skills

Relationship building

Sales

Account management

Prospecting

HubSpot

Microsoft Office

Tools

HubSpot

Microsoft Office

Job description

Job Details

Job Location: Orange County - Mission Viejo, CA 92691

Position Type: Full Time

Salary Salary Range: $70,304.00 - $80,000.00 Base+Commission/month

Job Category: Sales & Marketing

About our company

Strategic Sanitation Services, Inc. is a purpose-driven company rooted in the values of Respect, Reliability, and Responsibility, with a deep commitment to our purpose — honoring God, caring for people, and serving our community. We provide concierge-level trash and sanitation management services to high-end apartment communities and HOAs across Southern California.

We operate using the Entrepreneurial Operating System (EOS), with clear roles, accountability, and measurable results at every level. Our team members are trusted to own their work, bring issues to the surface, and execute against clear priorities every quarter.

About the role

The Community Specialist is the face of Strategic Sanitation Services to our customers. You will own a portfolio of active communities — building relationships, protecting revenue, finding opportunities to expand, and ensuring every client feels known, valued, and supported.

This is not a call-center or quote-and-forget role. You will build relationships with property managers and HOA boards, bring in new communities, and grow your portfolio over time — protecting existing revenue while continuously expanding it. You bring the relationship. We bring the systems, the support, and a compensation plan that rewards your results.

What you’ll do

Own Your Portfolio

• Serve as the primary point of contact for the book of active communities they build
• Conduct regular proactive outreach and visits to existing customers
• Identify service concerns before they escape and resolve them quickly
• Build lasting relationships with property managers, HOA boards, and management company contacts

Grow Revenue

• Prepare and present proposals through to close
• Pursue new leads through community events, referrals, data systems, and in-person outreach
• Track and manage your pipeline in HubSpot — accurate data is non-negotiable

Operate with Accountability

• Set and own quarterly Rocks that reflect your highest-priority goals
• Report on your Scorecard metrics every week — know your numbers
• Participate actively in Sales and Marketing L10 Meetings, prepared to contribute
• Bring issues to the surface through the right process — not around people

What you bring

• Must be Respectful, Reliable, and Responsible — this is non-negotiable
• 2+ years of experience in sales, account management, or a customer-facing relationship role
• A natural relationship-builder who earns trust quickly and maintains it
• Self-directed and accountable — you manage your portfolio without needing to be managed
• Comfortable presenting proposals and handling objections in person
• Organized and detail-oriented; you can manage multiple accounts without dropping the ball
• Proficient in HubSpot or willing to learn quickly; comfortable with Microsoft Office Suite
• Experience in property management, HOA services, or a service industry is a plus
• Valid driver’s license and ability to travel throughout the assigned territory

Details & Benefits

• Full-time | Hybrid | Southern California
• Compensation: Base salary of $70,304.40 per year, plus Monthly Book Commission and Quarterly Performance Commission. Your total earnings grow with your book of business.
• Medical
• Dental
• Vision
• Life insurance
• 401(k) plan
• Vacation time
• Sick time

IF YOU ARE RESPECTFUL, RELIABLE AND RESPONSIBLE,

Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Strategic Sanitation Services is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, national origin, age, sexual orientation, gender, disability, or any other legally protected status.