Community Specialist

Priority Dispatch Corp.; Chicago (IL); On-site; USD 52,000 - 64,000; Full time

Job summary

The Girl Scouts of Greater Chicago and Northwest Indiana is seeking a Community Specialist to advance our mission by building partnerships, recruiting volunteers, and expanding Girl Scout participation across local communities.

You will develop relationships with youth-serving organizations, schools, businesses, and faith groups; mentor troop leaders; and ensure excellent member service as the first point of contact. This full-time role requires organizational skills and flexibility.

Qualifications

• Bachelor’s degree required or equivalent relevant experience (Customer Service/Retail/Membership Sales).
• Minimum 3-5 years’ experience and demonstrated track record.
• Conversational Spanish (preferred, but not required).
• Ability to multitask, meet deadlines, and handle pressure.
• Excellent written and oral communication skills.
• Ability to motivate prospective partners, volunteers, and families to commit to Girl Scouts.
• Reliable vehicle with current insurance to travel within the council jurisdiction.

Responsibilities

• Cultivate and maintain relationships with local community volunteers.
• Identify and recruit Girl Scouts and local volunteers to fill key community level positions, provide mentorship to new and existing troop leaders.
• Develop and foster community relationships with youth-serving organizations, businesses, corporations, schools, and houses of worship.
• Facilitate new member recruitment and placement and provide the highest level of customer service as the first point of contact.
• Ensure Girl Scouting is available to all youth and adults by promoting diversity, equity, inclusion, and access.

Skills

Customer service

Relationship building

Project management

Strategic thinking

Multi-tasking

Public speaking

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

Girl Scouts of Greater Chicago and Northwest Indiana, (GSCNWI) is an organization that focuses on helping girls build courage, confidence, and character. We pride ourselves on collaboration, communication, and teamwork. If you are looking for an organization with a mission that impacts the hearts and minds of girls in a meaningful way, then look no further. We’re committed to being an equitable, trauma-informed, community-based organization serving the needs and interests of girls and their families in the 245 communities we cover. We are the Girl Scouts of Greater Chicago and Northwest Indiana.Looking to work with a mission driven organization? Looking for a role that challenges you? Want your work to add value? Then the Girl Scouts of Greater Chicago and Northwest Indiana is the organization for you. The Community Specialist role is a position that moves our mission forward and helps change lives.The Role - Community SpecialistThe Community Specialist is responsible for meeting assigned girl and adult new and renewal goals that support council-wide sustainable organizational health and increased participation in the Girl Scout Movement. They report to a Regional Membership Manager. This is a full-time role working 37.5 hours per week that is benefits eligible.What you will be doing:Cultivate and maintain relationships with local community volunteers. Serve as a partner and advocate for each community. Initiate, develop and foster community relationships with youth-serving organizations, businesses, corporations, schools, and houses of worship in specific communities.Identify and recruit Girl Scouts and local volunteers to fill key community level positions, provide mentorship to new and existing troop leaders through the volunteer lifecycle, increase local engagement in Girl Scouts, and strengthen local Girl Scout events and activities.Facilitate new member recruitment and placement and provide the highest level of customer service as the first point of contact for prospective customers. Ensure Girl Scouting is available to all youth and adults by actively participating in developing environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.The skills you will use:Bachelor’s degree required or equivalent relevant experience (Customer Service/Retail/Membership Sales).Minimum 3-5 years’ experience and demonstrated track record.Conversational Spanish (preferred, but not required).Project manager, strategic thinker, highly organized, demonstrated hands-on experience with proven ability to multitask, handle pressure, and meet deadlines.Ability to speak passionately and with conviction about the Girl Scout Mission and its importance to the public.Ability to keep difficult conversations on track, remain personable, and provide a positive experience throughout.Ability to motivate prospective partners, volunteers, and families to commit to Girl Scouts.Excellent written and oral communication skills.Technical computer skills in Microsoft Office (Word, Excel, and Outlook); customer relationship management systems (Salesforce); and social networking tools.Demonstrated ability to foster teamwork and influence others to achieve results.Interacts successfully with volunteers, including selection, assignment of responsibilities, supervision, and recognition of accomplishments and release.Understands and applies budgeting principles to accurately prepare, integrate, and report on project and/or operational budgets.Ability to work flexible hours, including evenings and weekends.Reliable vehicle and current insurance to travel as needed within the council jurisdiction.Experience and sensitivity in working with diverse people.