Community Solar Coordinator

Pureskyenergy; Denver, Northern (CO, KY); Hybrid; USD 58,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Paid Vacation Time

Retirement savings plan

Job summary

PureSky Energy in Denver, CO is seeking a Community Solar Coordinator to serve as the main contact for subscribers and prospective customers. You will manage onboarding, billing inquiries, and account activities while ensuring program compliance and strong customer relationships.

The role emphasizes customer education, data privacy, and collaboration with internal teams and utility partners to support nationwide community solar projects.

Qualifications

• Bachelor’s degree or 2+ years of applicable work experience.
• 2+ years of progressive experience in customer service, sales, and/or administrative roles.
• Tech-savvy with CRM systems; HubSpot preferred.
• Superior written and verbal communication skills.
• Experience with customer service, billing, collections, and contractual compliance.
• Organized, detail-oriented, able to manage timelines.
• Self-directed with ability to work remotely.
• Positive attitude and passion for renewable energy.
• Experience handling sensitive information.
• Eligible to work in the U.S. and travel within US/Canada.

Responsibilities

• Serve as primary contact for community solar inquiries and onboarding.
• Coordinate enrollment, contract admin, and subscriberAccount management.
• Support outreach, education, and timely program updates.
• Maintain compliance with data privacy and regulatory requirements.
• Coordinate customer communications and marketing initiatives with internal teams.
• Identify opportunities to improve customer experience and operational efficiency.
• Provide admin support to achieve program goals and service objectives.
• Respond to billing inquiries and handle payments; ensure timely resolution.
• Assist with monthly bills distribution and customer communications.

Skills

Customer service

Communication skills

HubSpot CRM

Remote work capability

Data privacy

Billing & collections

Education

Bachelor’s degree or 2+ years of applicable work experience

Tools

HubSpot CRM

Job description

Community Solar Coordinator

Careers July 29, 2026

Location: Denver, Colorado preferred

Join the Clean Energy Revolution!

Are you ready to shape the future of sustainable energy? PureSky Energy is uniting communities for a sustainable future, we lead the charge in providing renewable energy solutions that invigorate progress, enhance lives, and leave a legacy of environmental stewardship.

PureSky Energy ("PureSky") is a leading renewable energy company committed to driving the transition to clean and sustainable energy solutions. We specialize in developing, constructing, and operating renewable energy projects across the United States. With a focus on innovation and a dedication to environmental stewardship, we are at the forefront of the renewable energy revolution.

Core Values

• Respect | The planet, our communities and each other.
• Integrity | Accountability in doing the right thing.
• Sustainability | Ethically carving new paths towards a better future.
• Energized | The industry and our team have an exciting runway for growth, and we are just getting started.

Overview:

The Community Solar Coordinator serves as the primary point of contact for subscribers and prospective customers, delivering exceptional customer service through account support, program education, and issue resolution. This role manages customer communications, billing inquiries, and account-related activities while ensuring compliance with program requirements and data privacy standards. Working collaboratively with internal teams, utility partners, and stakeholders, the Coordinator supports customer retention, fosters positive customer relationships, and helps ensure a seamless customer experience across PureSky’s nationwide community solar portfolio.

Key Responsibilities:

Community Solar Services & Support

• Serve as a primary point of contact for community solar inquiries, delivering excellent service to internal stakeholders, current subscribers, and prospective customers. Support customer onboarding, engagement, and retention efforts.
• Coordinate customer enrollment, contract administration, and subscriber account management processes.
• Support customer outreach, education, and communications, ensuring consistent messaging and timely resolution of customer issues and program updates.
• Maintain compliance with all applicable federal, state, local, utility, and company requirements related to customer data, privacy, and communications.
• Coordinate customer communication campaigns, marketing initiatives, and program updates in partnership with internal teams.
• Identify and implement opportunities to improve customer experience, operational efficiency, and internal processes.
• Provide administrative and operational support to help achieve Community Solar program goals and service objectives.
• Respond promptly and professionally to all customer inquiries, including billing and account payments.
• Support the preparation and distribution of monthly customer bills and communications.
• Assist customers with account reconciliation, payment issues, and billing discrepancies, ensuring timely resolution.
• Collaborate with internal teams and external partners to resolve billing and collections issues while maintaining accurate account records and supporting accounts receivable reporting.
• Ensure billing and collections activities are completed accurately, on time, and in accordance with company policies and procedures.
• Minimize risk by maintaining data accuracy, safeguarding customer information, and adhering to established controls and processes.
• Support customer retention through proactive communication, issue resolution, and a positive billing experience.

Qualifications:

• Bachelor’s degree or 2+ years of applicable work experience.
• Two (2) or more year’s of progressive experience in customer service, sales, and/or administrative roles.
• Tech-savvy, experience utilizing CRM systems, HubSpot preferred, and data processing.
• Superior communication skills both written and verbal.
• Experience with customer service, billing, collections, and contractual compliance.
• Organized, detail-oriented, must be able to manage timelines.
• Self-directed with the ability to work remotely without constant supervision.
• Positive attitude, and passion for renewable energy.
• Experience working with sensitive and personally identifiable information.
• Legal eligibility to work in the United States and travel through the US and Canada
• Bonus Qualifications: Experience with community solar; experience with New York Community Solar (CDG) regulations (DERS) a plus; HubSpot; Alteryx.

Benefits:

• Medical, Dental and Vision Benefits, including generous company provided premium support
• Paid Vacation Time – 3 weeks to start
• Retirement savings plan

Compensation:

• Salary Range: $58,000-$68,000 USD

• Bonus: 10% of annual salary

Equal Opportunity Employer:

At PureSky Energy, we know that fostering an inclusive workplace, which values diversity, inclusion, and belonging is paramount to our success. To fulfill our mission, we need people who come from all backgrounds and walks of life, who bring diverse perspectives with wide-ranging experiences, and who share in our common passion to drive innovation and change the global energy landscape.

PureSky Energy proudly embraces the principles of equal opportunity and inclusion. We are committed to providing opportunities for all employees and candidates. We ensure that all qualified applicants are considered for employment without regard to race, creed, color, religion, gender, gender identity, gender expression, age, sexual orientation, national origin, marital status, parental, pregnancy, citizenship status, veteran status, disability, or any other protected status protected by applicable law.

PureSky Energy is committed to making our application and interview process accessible to everyone, and we encourage applications from people with disabilities. If you require reasonable accommodation at any stage, please contact us at [e-mail]. In your application, we welcome you to specify your preferred pronouns (e.g. she/her/hers, he/him/his, they/them/theirs, etc.).

Join us in our mission in uniting communities for a sustainable future. We lead the charge in providing renewable energy solutions that invigorate progress, enhance lives, and will leave a legacy of environmental stewardship. Together, we can create a cleaner, brighter future for generations to come.

Applications will be assessed as received and the position filled once a suitable candidate has been identified. We thank all applicants for their interest; however, only candidates selected for interview will be contacted.

Questions?

Email us [e-mail] to learn more about the position.