Community Social Worker

Mercy Housing & Shelter Corp; Clay Arsenal (CT); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plan

Disability insurance

Tuition reimbursement

PTO

Job summary

My Sisters’ Place is seeking a Community Social Worker to support Hartford clients, helping individuals achieve housing stability and independent living through housing services and supportive care.

The role emphasizes case management, advocacy, and coordination with partner agencies to access community resources. Strong documentation and data-entry in HMIS/Smartsheet are essential.

Qualifications

• Bachelor’s degree (B.A.) from four-year college/university preferred; and at least two-three years’ related experience and/or training; or equivalent combination of education and experience, preferably with homeless persons, persons with mental illness and/or substance abuse.
• Excellent documentation and record-keeping skills are required.
• Knowledge of housing laws and tenant rights is preferred.

Responsibilities

• Provide comprehensive planning and active support for the care, treatment, and safety of the agency’s clients.
• Develop individualized treatment plans and goals to support client achievement.
• Liaise with landlords and agencies to advocate for housing and coordinate housing plans.
• Provide crisis intervention to maintain client well-being and community stability.
• Enter client data into HMIS and Smartsheet every 72 hours and submit semi-annual assessments.
• Coordinate health service appointments and transportation as needed.
• Maintain up-to-date client files and ensure program compliance.

Skills

Documentation skills

Time management

Critical thinking

Motivation

Fair Housing knowledge

Education

Bachelor's degree

Job description

Monday – Friday, 8:30AM – 4:30PM; 76 Pliny Street Hartford, CT

Job Summary

The Community Social Worker will work to support the mission of My Sisters’ Place (MSP). The Community Social Worker will work with our clients to help achieve independence and stability in their communities by providing housing and supportive services. The Community Social Worker holds primary responsibility for working towards the goal of each client’s full and productive integration with the community.

Duties/Responsibilities

• Provide comprehensive planning and active support for the care, treatment, and safety of the agency’s clients.
• Demonstrates understanding and evaluates clients by acknowledging individual psychological needs, developmental disability, ethnic consciousness, and trauma history.
• Assist clients with the development of individual treatment plans and goals to provide support for achievement.
• Serve as a liaison to provide mediation and advocacy with client/landlord on behalf of the client to develop a workable plan to obtain and/or maintain housing.
• Provide crisis intervention to ensure the clients well-being and stability to remain in the community.
• Monthly management of updating data into Smartsheet and the Homeless Management Information System HMIS for data input/integrity.
• Assist clients with the coordination of health services and, as necessary, schedules client appointments for and provides transportation to physicians, clinicians, and other health care professionals.
• Enter client case notes within the 72-hour time frame, complete six-month and annual assessments and service plans to be submitted every three (3) months.
• Maintain complete and up-to-date client files to assure overall compliance with agency standards utilizing the assigned programs Master List.
• Act as liaison with other agencies, i.e., DSS, SSI, HOPWA/ACT, and other social and vocational agencies to advocate for and assist clients.
• Attend bi-monthly Greater Hartford CAN and meetings and participate in Case Management meetings, conferences, seminars, and training as required.
• Mediate conflicts between providers, family/guardians, clients, and the agency, per the client’s needs.
• Develop or maintain familiarity with community resources and referral processes necessary to access these resources.
• Assist the client with housing search, obtain documentation needed for recertification and with completion of housing inspections.
• Follow proper intake & discharge procedures, with special attention to recordkeeping and referrals.
• Provide resources for transportation i.e., medical cab or bus tickets and when needed transport clients.
• Prepare for and facilitate group meetings for clients on a variety of topics beneficial to their health and human service needs.
• Travel and networking in the community.
• May require use of personal vehicle for business purposes as needed.

Required Skills/Abilities

• Documentation skills including good oral and written comprehension, computer literacy,accurate and timely documentation and record keeping abilities.
• Ability to use critical thinking skills and develop sound reasoning/logic when formulating solution focused treatment plans and engaging with clients.
• Excellent time management skills: ability to manage, organize and prioritize flow of work.
• Ability to motivate clients.
• Preferred knowledge of Fair Housing Laws and Tenant’s Rights.

Education and Experience

• Bachelor’s degree (B.A.) from four-year college/university preferred; and at least two-three years’ related experience and/or training; or equivalent combination of education and experience, preferably with homeless persons, persons with mental illness and/or substance abuse.

Licenses and Certifications

• Must have reliable transportation, valid Connecticut driver’s license and a clean driving record with proof of automobile insurance.
• $23-$25 per hour, based on experience plus generous incentive compensation plan.
• Community Housing Advocates provides a generous employee benefits package, including medical, dental, retirement, short- and long-term disability, and tuition reimbursement.
• Full-time employees receive 10 days of PTO (paid time off) per year, plus 11 paid holidays and one (1) Floating Holiday and 40 hours of accrued CT Paid Sick Leave.

Physical Demands

• The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting and occasional lifting, stooping, bending, and reaching.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.