COMMUNITY SERVICE CASE MANAGER

HRA of New Britain Inc; New Britain (CT); On-site; USD 19,000 - 20,000; Full time

Job summary

HRA of New Britain, Inc. seeks a Community Services Case Manager to provide outreach, assessments, and care coordination for individuals and families. You will support health, financial, and social services, develop case management plans, and collaborate with CHW Initiative teams.

Associates Degree in Social Work or related field with two years of related experience is preferred. Strong communication and computer skills are essential for success in this role.

Qualifications

• Associates Degree in Social Work, or related field, plus two years related experience preferred.

Responsibilities

• Conduct comprehensive client intake and assessments to determine eligibility for services.
• Provide referrals to clients for appropriate services (HSI Infrastructure).
• Provide monthly follow-ups with quarterly re-assessments on each client.
• Maintain Process Notes and filing system for clients/databases.
• Develop and present training and educational programs/workshops.
• Collaborate with other agencies and serve on committees as needed.

Skills

Multitask

Communication

Computer skills

Organization

Diversity outreach

Windows

Microsoft Office

Education

Associates Degree in Social Work or related field

Tools

Microsoft Office

Office equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

COMMUNITY SERVICE CASE MANAGER

RFT E&NSPOVA - 4.4 55 Broad Street, New Britain, CT, US

3 days ago Requisition ID: 1254

Salary Range: $19.00 To $20.00 Annually

JOB TITLE: Community Services Case Manager

PROGRAM/DEPT: Community Services

REPORTS TO: Community Services Program Manager

GRADE/CLASSIFICATION: Regular Full Time

FLSA: Non-Exempt

Description: The Community Services Case Manager provides supportive services to individuals and/or families to obtain health, financial and social services; provides assessments and develops and implements case management plans; performs related duties as required.The Community Services Case Manager is responsible for providing staff support to the implementation of Human Services Infrastructure (HSI) practices across the agency. The Community Services Case Manager works directly with program participants and staff and develops, arranges and coordinates individual/family service plans. The Community Services Case Manager will also assist in building the capacity to achieve successful outcomes by collaborating with all HRA programs, various Coalitions and community agencies through marketing, networking, and referrals. This position requires an ability to maintain strict confidentiality and handle information with tact and diplomacy. This position will be part of HRA's Community Health Worker (CHW) Initiative Implementation Team and will be expected to provide relevant services that include, but are not limited, outreach, engagement, education, coaching, informal counseling, advocacy, care coordination, and research related to the social determinants of health.

Primary Duties and Responsibilities (others may be assigned):

• Conduct comprehensive client intake and assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to determine eligibility for services.
• Evaluate client risk and assess need for immediate intervention.
• Assure clients meets the requirements to participate in program and collect appropriate proof
• Provide referrals to clients for appropriate services as needed (HSI Infrastructure)
• Provide monthly follow-ups with quarterly re-assessments on each client.
• Maintain Process Notes on each client
• Maintain filing system on clients/database
• Provide budgeting education and produce a budget when needed
• Develop support systems to meet client needs by identifying and coordinating a variety of available services.
• Develop, prepare and present training and educational programs/workshops.
• Interpret and explain laws, regulations and service programs to clients.
• Prepare written reports for funding agency, city, and cooperating agencies as necessary.
• Provide supportive consultation and advocacy for clients.
• Collaborate with other agencies as necessary.
• Serve on various committees of agency/division as deemed appropriate.
• Other duties as assigned by the Program Manager and/or Assistant Director and/or Division Director.

Associates Degree in Social Work, or related field, plus two years related experience preferred. Experience may be substituted for degree. Specific experience in Department of Social Services Programs is preferred.

Knowledge/Skills/Abilities:

• Ability to multi-task plus experience working in a busy office
• Strong computer and telephone Skills
• Must be organized, flexible and self-directed
• Ability to communicate and relate with a diverse client base
• Proficient in the use of Windows and Microsoft Office Products
• Ability to operate machines – fax, copier, postage machine

Physical Requirements:

• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
• Ability to lift up to thirty (30) pounds

Language Requirements:

• Bi-lingual (Spanish / English) is preferred but not required.

When duties and responsibilities change, the job description will be reviewed and changed based upon changes to program or organization’s priorities.

HRA of New Britain, Inc. is an Affrimative Action/Equal Opportunity Employer, including Disabilities/Vets