Community Shelter Advocacy Program Manager - Community Shelter Campus

The SAFE Alliance; Austin (TX); On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Paid time off (up to 15 days)

8 holidays per year

Personal holidays up to 4 days

Dental/Vision/Flex spending

Job summary

SAFE Alliance seeks a Community Shelter Advocacy Program Manager for the Residential & Support Services program at the Community Shelter Campus. The role focuses on supporting staff, delivering crisis intervention, and ensuring program outcomes are met, with travel between campuses and some on-call duties.

The position offers a salary of $55,010 to $57,000 plus a language differential of $3,600 for those English/Spanish. On-site in the Pecan Springs-Springdale area with no remote work.

Qualifications

• Bachelor's degree in Social Work or related field; equivalent experience accepted.
• Two years of program management experience in non-profit or social services.
• Three years of supervising and developing a team.
• Bilingual English/Spanish preferred; ability to communicate clearly in Spanish.
• Strong leadership to motivate and hold teams accountable.
• Excellent verbal and written communication for diverse audiences.
• Knowledge of domestic/sexual violence, abuse, homelessness, and related systems.
• Budgeting and financial reporting understanding preferred.

Responsibilities

• Monitor program performance to ensure goals and compliance.
• Support shelter staff with client-focused services and crisis intervention.
• Handle conflict resolution and provide individualized client support as needed.
• Ensure program requirements are consistently met across campuses.

Skills

Leadership

Bilingual English/Spanish

Crisis intervention

Staff support

Conflict resolution

Education

Bachelor's degree in Social Work

Job description

Community Shelter Advocacy Program Manager - Community Shelter Campus

Community Shelter Advocacy Program Manager(Community Shelter Campus)

SAFE Alliance seeks a Community Shelter Advocacy Program Managerfor the Residential & Support Servicesprogram in the Family & Community Shelterdepartment. CS Advocacy Program Manager demonstrates adaptability and resilience in supporting shelter staff with client-focused services, crisis intervention, conflict resolution, and individualized client support as needed. They will monitor program performance to ensure goals, outcomes, compliance standards, and program requirements are consistently met.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

Over the past two years, SAFE has served 11,397 clients across our programs. During that time, SAFE reached more than 50,000 community members through over 2,000 trainings, provided more than 150,000 nights and days of shelter and housing support, and delivered over 53,000 crisis intervention and advocacy services through our 24/7 hotline, walk-in advocacy, and direct support programs.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

We are looking for one person to work on a full-time, exempt basis for an annual salary of $55,010 to $57,000 dependent upon experience and an additional annual language differential of $3,600 for those who are English/Spanish. The work location will be based at our new Community Shelter Campus in the Pecan Springs-Springdale area.This position will include some travel in the community or between campuses with no ability for remote/hybrid work. This position currently requires you to participate in an On-Call schedule/rotation as it provides on call support to program staff, which may include remote or in person support duties. .

Perks and Benefits of Working at SAFE Alliance*:

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• Minimum of Bachelor's degree in Social Work or related field; equivalent years of professional-level relevant experience is acceptable in lieu of a Bachelor's Degree.
• Two years of experience in program management, preferably in the non-profit or social services sector.
• Three years of experience supervising and developing a team.
• Bilingual fluency in English/Spanish is preferred; fluency being the ability to clearly and accurately communicate to convey information using the Spanish language, both verbally and in writing.
• Strong leadership skills, including the ability to motivate and inspire a team while maintaining accountability.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.
• Knowledge of issues and systems related to domestic & sexual violence; sexual abuse, exploitation, and trafficking; child abuse; and homelessness.
• Understanding of budgeting and financial reporting, preferred.
  
• Ability to communicate effectively in verbal and written formats.
• Substantial movements of the wrist, hands, and/or fingers in a repetitive manner.
• Exerting up to 20 pounds of force occasionally to lift, carry, or move objects.
• Manual dexterity sufficient to reach/handle items and work with fingers.
• Ability to sit and stand for extended periods of time including up to 8 hours a day.
• Close vision (clear at 20 inches or less) and distance vision (clear at 20 feet or more).
• Work in a well-lighted, climate-controlled office environment.
• Moderate noise (e.g., business office with computers and printers, light traffic).
• Ability to drive personal or company vehicle.
• This position requires driving. You must have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
• This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program in person within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.