COMMUNITY SERVICES REPRESENTATIVE

City of Chicago Department of Law; Chicago (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

City of Chicago is seeking a Community Services Representative to support the Mayor's Office for People with Disabilities. The role focuses on outreach, training, and program evaluation for Deaf and Hard of Hearing youth across Illinois, delivering presentations and coordinating community events.

The ideal candidate will develop materials, maintain records, and collaborate with partners while promoting accessibility and inclusion in city services.

Qualifications

• Graduation from an accredited college or university with a bachelor's degree in the social sciences or a directly related field, plus two (2) years of community or social services experience
• Six (6) years of community or social services work experience
• Graduation from an accredited college with an associate's degree in the social sciences or a directly related field, plus four (4) years of community or social service work experience
• Graduation from an accredited college or university with a master's degree or higher in the social sciences or a directly related field, plus one (1) year of community or social service work experience
• A valid State of Illinois driver's license is required

Responsibilities

• Develops training materials and facilitates presentations on substance use prevention strategies for the Deaf and Hard of Hearing youth in grades 6-12 through the State of Illinois.
• Proactively conducts outreach to Deaf and Hard of Hearing programs in Illinois to identify opportunities to present on substance use prevention strategies.
• Prepares handouts to use in trainings and outreach to share with the Deaf and Hard of Hearing community, as well as the greater disability community.
• Maintains records and prepares reports on community outreach and training/ presentation activities.
• Conducts research on topics related to substance use prevention for the Deaf and Hard of Hearing population, as well as other disability-related topics.
• Promotes MOPD programs and services on social media and newsletter communications.
• Attend community meetings, resource fairs, expos, and events to inform residents of MOPD services, as well as discuss community concerns and receive requests for City services and programs identified as a need by the disability community.
• Assists in coordinating MOPD community meetings and events.
• Plans, prepares, and delivers lessons in ASL (beginner to advanced levels).
• Promotes awareness of Deaf culture, accessibility, and language equity. Performs other related duties as assigned.

Skills

Curriculum development

Youth outreach

Public speaking

Program evaluation

Deaf & Hard of Hearing outreach

Education

Bachelor's degree in social sciences or related field

Associate's degree in social sciences or related field

Master's degree or higher in social sciences or related field

Tools

Microsoft Office Suite

Job description

Welcome to the City of Chicago CAREERS site. You are not signed in. | In order to create a New Account My Account Options

Job Description - COMMUNITY SERVICES REPRESENTATIVE (416913-1)

Job Title

COMMUNITY SERVICES REPRESENTATIVE

Job Number

416913-1

Description

The Mayor's Office for People with Disabilities (MOPD) announces a new position within our Substance Use Prevention Program for the Deaf and Hard of Hearing. This role will provide outreach and training throughout the State of Illinois to Deaf and Hard of Hearing youth in grades 6-12 on substance use prevention strategies. Responsibilities include developing presentations, creating reports and tracking data, and representing MOPD at community outreach events.

• Develops training materials and facilitates presentations on substance use prevention strategies for the Deaf and Hard of Hearing youth in grades 6-12 through the State of Illinois.
• Proactively conducts outreach to Deaf and Hard of Hearing programs in Illinois to identify opportunities to present on substance use prevention strategies.
• Prepares handouts to use in trainings and outreach to share with the Deaf and Hard of Hearing community, as well as the greater disability community.
• Maintains records and prepares reports on community outreach and training/ presentation activities.
• Conducts research on topics related to substance use prevention for the Deaf and Hard of Hearing population, as well as other disability-related topics.
• Promotes MOPD programs and services on social media and newsletter communications.
• Attend community meetings, resource fairs, expos, and events to inform residents of MOPD services, as well as discuss community concerns and receive requests for City services and programs identified as a need by the disability community.
• Assists in coordinating MOPD community meetings and events.
• Plans, prepares, and delivers lessons in ASL (beginner to advanced levels).
• Promotes awareness of Deaf culture, accessibility, and language equity. Performs other related duties as assigned.

Location: Mayor's Office for People with Disabilities

Days: Monday - Friday

Hours: 8 : 3 0a m - 4 : 3 0p m

THIS POSITION IS IN THE CAREER SERVICE

Qualifications

Graduation from an accredited college or university with a bachelor's degree in the social sciences or a directly related field, plus two (2) years of community or social services experience

Should the above criteria not be fulfilled, the following options are acceptable:

• Six (6) years of community or social services work experience
• Graduation from an accredited college with an associate's degree in the social sciences or a directly related field, plus four (4) years of community or social service work experience
• Graduation from an accredited college or university with a master's degree or higher in the social sciences or a directly related field, plus one (1) year of community or social service work experience

Licensure, Certification, or Other Qualifications A valid State of Illinois driver's license is required

Selection Criteria

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview, will be selected.

• Previous professional or lived experience with people with disabilities including Deaf and Hard of Hearing
• Previous experience with curriculum development, education, training, and program evaluation
• Previous experience working with youth
• Proficient in Microsoft Office Suite

APPLICATION EVALUATION: Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring processes.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Opportunity and Military Friendly Employer and Fair Chance Employer

City of Chicago

Job Posting

Oct 16, 2026, 5:00:00 AM | Closing Date (Period for Applying) - External : Nov 17, 2026, 5:59:00 AM