COMMUNITY SERVICES PROGRAM LEADER I (HOURLY/NON-BENEFITED)

City of Santa Fe Springs; Santa Fe Springs (CA); On-site; USD 25,000 - 36,000; Part time

Job summary

The City of Santa Fe Springs seeks applicants for the position of Community Services Program Leader I, an hourly/non-benefited role. Incumbents are expected to be available to work approximately 20-25 hours per week on a flexible schedule including evenings, weekends, and holidays.

Under supervision, the Program Leader I provides support for a variety of community services activities, assists with facility rentals, basic office duties, and helps supervise events and programs for all ages while

Qualifications

• Must be at least 17 years old.
• Work or volunteer experience in community services or recreation is highly desirable.
• Education in community services or recreation is highly desirable.
• Excellent customer service skills.

Responsibilities

• Plans, develops, conducts and oversees activities for all ages including sports, arts and day camps.
• Assists with facility rentals, provides coverage to facilities and sets up equipment.
• Assists in maintaining and cleaning facilities and/or parks.
• Assists with general office duties, including basic cashiering, answering phones, greeting patrons, typing, data entry, coping and filing.

Skills

Leadership skills

Oral communication

Written communication

Customer service

Education

Education in community services/recreation desirable

Job description

FILING DEADLINE

Recruitment is set to close on Thursday, October 15, 2026 at 5:00pm or when the first one-hundred (100) qualified applications are received; whichever occurs first. Applicants are encouraged to apply promptly as this recruitment may close at any time.

The City of Santa Fe Springs seeks applicants for the position of Community Services Program Leader I hourly/non-benefited position. Incumbents are expected to be available to work approximately 20-25 hours per week on a flexible schedule including evenings, weekends, and holidays.

POSITION PURPOSE:

Under general supervision of the Community Services Director, Recreation Manager, Supervisor, Coordinator, Community Services or Community Services Leader III, the Community Services Program Leader I provides support and assists with a variety of programs, projects, functions and events in the Community Services Department.

DISTINGUISHING CHARACTERISTICS:

This is the entry level position in the series. It is distinguished from the level II by the performance of the more routine tasks and duties assigned to positions within the series.

SUPERVISION RECEIVED:

Receives direct supervision from Community Services Director, Recreation Manager, Supervisor, Coordinator, Community Services Specialist or Community Services Leader III.

SUPERVISION EXERCISED:

None.

A. Held in Common:

1. Supports the Mission of the City and its Elected and Appointed Officials.
2. Provides courteous and timely service to the public as the ultimate employer.
3. Works cooperatively with other City employees.
4. Exhibits integrity and displays ethical behavior.

B. Essential Job Specific Duties:

1. Plans, develops, conducts and oversees a wide variety of activities for children, teens, adults and older adults/seniors including sports, contests, tournaments, games, arts & crafts, day camps, special events and programs.
2. Assists with facility rentals, oversee and provide coverage to a variety of community services facilities which includes parks; set up and take down tables, chairs, and equipment, for classes, activities, events and meetings.
3. Assists in maintaining and cleaning facilities and/or parks.
4. Assists with general office duties, including basic cashiering, answering phones, greeting patrons, typing, data entry, coping and filing.

C. Other Job Specific Duties:

1. Assists with facility reservations, including phone and front counter contact, registering patrons for classes and programs, processing receipts and record keeping.
2. Assists with coaching/instructing the basic and fundamental skills of football, basketball, volleyball and soccer.
3. Assists patrons and other Community Services Department staff in routine and emergency situations including administering first aid.
4. Attends staff meetings, trainings and workshops.
5. Adhere to City and departmental policies and procedures.
6. Performs related duties as required or assigned.

REPRESENTATIVE COMPETENCIES AND QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill and ability required to satisfactorily perform the jobs essential duties and responsibilities.

Knowledge of:

Policies, procedures, and regulations governing the conduct and safety of persons using equipment and facilities; English grammar, punctuation, spelling and composition.

Ability to:

• Exhibit good judgment and problem solving skills.
• Develop and maintain effective working relationships and exercise tact, courtesy, alertness in responding to internal and external customers.
• Operate modern office equipment including computer equipment software programs, and audio visual equipment.
• Ability to work well with the public, have strong leadership skills, team-oriented, oral and written communication skills.
• Experience working with the public, children, teens and/or seniors is highly desirable.
• Communicate clearly and concisely with program participants, community groups, the public, City officials and staff.
• Lift up to 45 lbs. and work indoors and outdoors.
• Work varied shifts, including nights, weekends, and holidays.
• Work independently with minimal supervision to complete assigned tasks.

EDUCATION AND EXPERIENCE:

The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be:

• Must be at least 17 years.
• Work or volunteer experience in community services or recreation is highly desirable.
• Education in community services or recreation is highly desirable.
• Excellent customer service skills.

LICENSE OR CERTIFICATE:

Possession of CPR, AED, and First Aid Certificates are required. *Certification will be provided by the City for hired candidates.

WORKING CONDITIONS:

The work environment characteristics described are representative of those an employee encounters in performing the essential functions of this job.

• Work is performed indoors and outdoors.
• Noise level is quiet to loud.
• Hazards are minimal.
• Occasional exposure to bodily fluids.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties.

• Stand, sit, walk, kneel, crouch, stoop, and bend.
• Push, pull, and reach overhead and above shoulders.
• Hear and speak both in person and on the telephone.
• Use hands and fingers to operate office equipment.
• See well enough to read documents and operate office equipment.
• Lift and move up to 45 pounds.

METHOD OF SELECTION:

Selection may be based upon an application review, a performance examination and evaluation, and a structured interview. Appointment will be contingent upon a criminal record check and physical examination, including a drug screen.

NEPOTISM:

Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other 2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other 3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other 4) The appointment would create a situation where the confidentiality of either could be compromised. Candidates with relatives employed by the City will be evaluated on a case-by-case basis. "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, step mother, step-father, step-sister, step-brother, stepchild and step grandchild.

ACCOMMODATION:

If you require special testing and/or interview accommodation due to a physical, mental, or learning disability, please call the Human Resources Office at [phone] at least 5 days prior to the scheduled date.