Community Services Program Coordinator

City of Rohnert Park; Rohnert Park (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

City of Rohnert Park is seeking a dedicated Community Services Program Coordinator, a recreation professional passionate about high-quality programs and welcoming community spaces. The role spans youth activities, aquatics, facility operations, and event rentals, with hands-on staff mentoring and strong community relations.

In-person interviews are scheduled for December 3, 2026. The ideal candidate balances multiple priorities in a fast-paced environment and contributes new ideas to strengthen

Qualifications

• Plans, organizes, coordinates, and provides direction for one or more recreation program.
• Oversees facilities, events, and staff including volunteers.
• Ensures safety, customer satisfaction, and compliance with laws and guidelines.

Responsibilities

• Plans and coordinates recreation programs and activities across one or more sites.
• Supervises part-time staff and volunteers; provides training and guidance.
• Maintains records, budgets, and safety training for staff and programs.

Skills

Staff supervision

Program coordination

Public customer service

Communication

Safety training

Education

Associate degree in recreation or related field

Bachelor’s degree desirable

Job description

The City of Rohnert Parkis seeking (1) dedicated, enthusiastic, organized, and creative Community Services Program Coordinatorwho is a recreation professional passionate about providing high-quality programs and creating welcoming community spaces. The Community Services Program Coordinator will bring experience in one or more of the following recreational areas: planning and coordinating youth activities; overseeing aquatics operations, including youth swim lessons, recreation swim, and lap swim; or overseeing recreation facility operations and private event rentals. They will have experience leading part-time staff, including Recreation Leaders, Lifeguard/Swim Instructors, and/or Facility Attendants. This individual is a strong communicator and hands-on leader who enjoys mentoring staff, building positive relationships with families and community members, and creating safe, engaging experiences for participants of all ages. They are resourceful, adaptable, detail-oriented, and comfortable balancing multiple priorities in a fast-paced environment. Above all, they take initiative, approach challenges with a solution-oriented mindset, and are excited to contribute new ideas that strengthen programs and services for the Rohnert Park community.

IN-PERSON INTERVIEWS TO BE HELD DECEMBER 3, 2026

DEFINITION

Under general supervision, plans, organizes, coordinates, and provides direction and oversite for one or more recreation program; coordinates programs which may include: youth programs, aquatics, youth and adult sports, summer programs, special interest classes, and community events; operates recreation and sports facilities, including swimming pool, sports center, and recreation centers; provides administrative support and program assistance to the Community Services Supervisor; fosters cooperative working relationships with various public and private groups; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Community Services Supervisor. Exercises technical and functional direction and provides training to part-time staff, contractors, and volunteers.

CLASS CHARACTERISTICS

This classification is responsible for recreation program coordination, administration, and/or day-to-day operational responsibilities. Incumbents are responsible for supervising, coordinating, and participating in recreation programs to ensure that recreation programs, activities, and services are safe and effective and provide the highest level of customer satisfaction for public use. Responsibilities include planning, scheduling, and directing the recreation program operations, activities, and services in a timely manner, and performing a wide variety of tasks in the operations and activities of one or more recreation program and/or facilities. This class is distinguished from the Community Services Supervisor in that the latter is the full supervisory-level class and hasoverall program, budgetary, and administrative responsibility for multiple recreation activities and facilities or a comprehensive recreational program.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Participates in the development and implementation of goals, objectives, policies, and priorities for assigned services and programs; identifies resource needs; recommends and implements policies and procedures, including standard operating procedures for assigned programs and facilities.
• Plans, supervises, coordinates, reviews, and evaluates one or more recreation programs, activities, and/or systems at one or multiple sites; establishes schedules and methods for providing community and recreation services; recommends improvements or modifications.
• Supervises, coordinates, and participates in the day-to-day operations of one or more recreation programs and/or facilities.
• Assists in the recruitment and selection of staff and provides recommendations; provides supervision, training, orientation, and guidance to assigned staff; prepares weekly and daily schedules; provides input and provides documentation for performance evaluations.
• Works with community groups and residents in the development and coordination of recreation programs; oversees and coordinates scheduling of activities, games, and events.
• Monitors contract agreements with service providers; recruits, hires, trains, and supervises contract employees.
• Estimates costs of supplies and materials; orders supplies and materials for projects and activities; maintains records of purchase orders; assists in developing budget figures for specified areas; monitors expenditures and revenues.
• Updates, plans and conducts safety training and certification courses which may include first aid, cardiopulmonary resuscitation (CPR), lifeguard, water safety instruction (WSI), Title 22, and other courses for Recreation Services and City staff.
• Plans, staffs, supervises, and implements assigned special events.
• Acts as a representative to patrons and residents regarding questions, problems, concerns, and activities in the provision of recreation program operations, activities, and services.
• Participates in ensuring compliance with relevant health, safety, permitting, and licensing laws and guidelines; maintains and updates all records required by Federal, State, and local regulatory agencies including ensuring compliance for insurance and liability coverage.
• Travels to assigned program sites to monitor program activities.
• Monitors the proper and safe use of program facilities by the general public; patrols recreational facilities to ensure adherence to rules and ordinances; interprets and applies policies, procedures, laws, codes, and regulations; assists in education about the enforcement of rules and regulations.
• Creates marketing materials for recreational programs, including developing and preparing brochures, flyers, newsletters, and other materials; maintains and updates informational kiosk and websites as needed.
• Administers and trains staff in the use of the automated program for registrations and program fees; oversees rental and registration activities and ensures accurate record-keeping for program receipts.
• Maintains accurate records of services and activities, including recreation schedules, program participation and analysis, revenues, expenditures, grants, contract programs, accidents, and vandalism.
• Performs other duties as assigned.

In performing the duties described above, the incumbent is expected to:

• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.

Knowledge of:

• Basic principles of recruitment and selection, and employee and volunteer supervision and training.
• Philosophy, principles, practices, and service delivery needs related to the program area(s) to which assigned.
• Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs.
• Principles and practices of recreation program development, implementation, review, and evaluation.
• Recreational, cultural, age-specific, and social needs of the Rohnert Park community, including seniors, youths, adults, and teens.
• Applicable Federal, State, and local laws,regulatory codes, ordinances, and proceduresrelevant to the program area(s) and facilities to which assigned.
• Principles and practices of program administration, including budgeting, purchasing, and basic supervision.
• Safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods, and others related to program area.
• Principles and practices of basic fundraising activities, marketing, and public relations techniques for the promotion of activities and programs.
• Principles and procedures of record-keeping, cash handling, and report preparation.
• Business arithmetic and statistical techniques.
• Modern office practices, methods, and computer equipment and applications.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Plan, oversee, coordinate, review, and evaluate recreation program operations and activities, as well as staff, contractors, and volunteers.
• Plan and prepare recreation activity schedules, staffing schedules, reports, and other related program materials.
• Understand the organization and operation of Rohnert Park’s recreation programs and facilities necessary to assume assigned responsibilities.
• Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Handle medical emergencies and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR).
• Recommend and administer program and project budgets after approval.
• Prepare clear and concise reports, correspondence, and other written materials.
• Operate modern office equipment including computer equipment and software programs.
• Make accurate business arithmetic and statistical computations; accurately process cash transactions.
• Maintain accurate logs, records, and basic written records of work performed.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to an associate degreefrom an accredited college with major coursework in recreation or a related field and two (2) years of experience performing responsible recreation and/or cultural community program activities. A bachelor’s degree from an accredited college or university is highly desirable.

Licenses and Certifications:

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a satisfactory driving record.
• Must obtain American Red Cross First Aid Certificate and CPR Certificate for infant, child, and adult within six (6) months of hire.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment, including a computer; operate a motor vehicle; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Must possess the physical stamina to lift and move tables and chairs, arrange facilities for community events and/or meetings. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL ELEMENTS

Employees may work in the field and are occasionally exposed to loud noise levels, cold and/or hot temperatures, vibration, confining workspace, chemicals, mechanical and/or electrical hazards. Incumbents may be exposed to blood and body fluids rendering First Aid and CPR are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

May be required to work a varied schedule of hours, which may include early mornings, evenings, weekends, and holidays, at a variety of City facilities.