Community Services Leader

City of Corona; Corona (CA); Presencial; USD 21 000 - 32 000; Tempo parcial

Resumo da oferta

The City of Corona seeks a Community Services Leader to manage and support a range of community activities, including Kids Club, sports, senior center, and reservations. This part-time role focuses on delivering exceptional customer service, coordinating programs, and ensuring safe, welcoming facilities for residents and visitors.

You will work nights, weekends, and holidays as needed, assisting in room setups, registrations, and daily operations across multiple program areas.

Qualificações

• Graduation from high school or equivalent to read and write at required level.
• Must be at least 15 years old; under 18 may need a work permit.
• Valid California driver’s license may be required for driving duties.

Responsabilidades

• Oversee Kids Club activities and provide customer service to parents.
• Coach and officiate sports activities; scorekeeping as needed.
• Answer phones, set up rooms, and provide resource information to patrons.
• Handle activity registrations, permits, and event reservations.
• Open/close facilities and monitor rentals, including after-hours use.

Conhecimentos

Program planning

Event coordination

Sports supervision

Customer liaison

Facility operations

Formação académica

High school diploma or equivalent

Age 15+

Descrição da oferta de emprego

Description

The City of Corona is seeking a dedicated and service-oriented Community Services Leader to join our team.

This role is ideal for individuals who are passionate about helping others, committed to maintaining a safe and welcoming environment, and motivated by work that directly supports and engages the public.

As a key point of contact for community members, you will provide exceptional customer service, assist with administrative and field-based duties, and help ensure that residents, visitors, and businesses receive timely, professional support.

Availability To Work In Any Of The Following Areas

• Kids Club: Oversight of school-age children (6-12yrs old) in afterschool and day camp settings. Leads activities, programs, and provides customer service to parents and caregivers.
• Sports: Coaching, officiating, and scorekeeping for various youth and adult sports activities.
• Senior Center: Program and reception duties including answering phones, setting up rooms, providing resource information to patrons, and general customer service.
• Program & Reservations: Program and reception duties including phones, activity registration and permits, set-up/tear-down rooms, and facility monitoring for onsite and offsite reservations.

Hours Of Operation

Hours of operation are flexible and varied across program areas.

Suggested Program Hours

• Kids Club: 12:30pm - 6:15pm
• Camp: 6:45am - 6:15pm
• Contract Classes: M-F 9am-3pm; M-F 5pm-9pm; Saturday 9am-2pm
• Sports: M-F 4:30pm-10:30pm; Sat 7:30am-8:30pm
• Reservations: 8am-2pm; 2pm-9pm; 7am-10:30pm
• Seniors: 8:30am-1:00pm; 1:00pm-6:15pm

***THIS POSITION REQUIRES HAVING TO WORK NIGHTS, WEEKENDS, AND MANDATORY HOLIDAYS.***

Knowledge, Education & Experience

• Graduation from high school OR equivalent and completion of formal or informal education sufficient to ensure the ability to read and write at the level required for successful job performance.
• Must be at least 15 years of age. If under 18, must have the ability to acquire a work permit.
• Paid and volunteer experience working in a community setting is desired.
• A valid Class C California driver’s license and the ability to maintain insurability under the City’s Vehicle Insurance Policy may be required if driving.

Skills/Abilities

• Plans, coordinates, organizes, prepares and supervises various activities and recreation programs, excursions, and special events for youth, adult, and senior populations.
• Coaches, officiates and prepares play areas and fields for sports activities.
• Acts as liaison to parents, patrons, and participants. Exercises tact and judgment when resolving problems.
• Opens and closes City facilities; ensures facilities are secure. Oversees and monitors facility use and rentals, including after-hours and evening use.
• Performs general labor tasks to maintain City facilities in a clean, safe and attractive condition.
• Assists in preparing rooms for programs by setting up tables, chairs, audiovisual, computers and related equipment.
• Sorts, retrieves, and re-shelves library materials. Performs shelf reading for accuracy and ensures that materials are in proper order.
• Enforces and follows all rules and regulations and reports all safety conditions and security issues. Completes accident/incident reports, attendance reports, and shift reports.
• Processes activity registration, account creation, permits, passport applications, simple cashiering and other transactions.

Characteristics

• An upbeat attitude, eager to participate.
• A passion for producing outstanding quality of work.
• A high performing, genuine, authentic individual with a good sense of humor.
• Ability to build and maintain the trust of coworkers, subordinates, and city staff.
• A genuine interest in supporting the employees.

The position is a part-time non-benefited position and will work around 19 hours per week on average.

THE IDEAL CANDIDATE

The ideal candidate will be customer service focus, excellent judgment, and a great team player. The Community Service Leader will routinely assist co-workers, staff from other departments and members from the community. An individual who holds themselves to high standards, works hard, and contributes to a positive workplace culture will thrive in Corona.

THE DEPARTMENT

The Community Services Department in the City of Corona is dedicated to enhancing the quality of life for residents through recreational programs, cultural events, and essential community resources. It offers a wide range of services, including parks and facility maintenance, senior programs, youth activities, and special events that bring the community together. The department also provides educational opportunities, volunteer programs, and assistance resources to support residents of all ages. With a focus on engagement, health, and enrichment, it strives to create a vibrant and connected community.

COMMUNITY

A City whose heritage spans more than 125 years, the City of Corona, located in Riverside County, California, encompasses approximately 40 square miles and has a vibrant, culturally diverse population of approximately 170,000 residents. Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors. Within an hour's travel time, outdoor enthusiasts can enjoy winter activities such as snowboarding and skiing and summer activities including surfing, boating, or simply relaxing on world class beaches. Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong.

THE ORGANIZATION

The City of Corona is a General Law city operating under a Council-Manager form of government. Policy making and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year. The City is organized into the following departments/organizational units: Community Services, City Manager’s Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works, and Utilities. Oversight of these departments is divided between the City Manager and an Assistant City Manager. The City's total operating budget for Fiscal Year 2027 is $445.9 million with a General Fund operating budget of $243.1 million. Corona enjoys a workforce of 1,043 dedicated employees who provide high-quality services to its residents and visitors each day.

Temporary/part-time employment status does not qualify for City benefits, except for those required by law.

The City does not belong to the Social Security system. Therefore, enrollment in the Nationwide PST 457 retirement program is mandatory and requires a contribution of 7.5% of base earnings. The City contributes 1.3% and the employee contributes 6.2% of base earnings.

Most part-time shifts for temporary/part-time employees must not exceed 999 hours on a fiscal year basis (July 1 through June 30). If an employee is an active CalPERS member they may work up to 28 hours per week.

There are no rights to employment and employment may end with or without cause or advance notice.

Revised 07/2021