Community Services Coordinator - Athletics

City of Santa Fe Springs; Port Charlotte (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Charlotte County is seeking a proactive coordinator to lead Youth Sports Council programs and manage athletic facility scheduling. You will oversee contracts, manage program data, and support staff onboarding while ensuring excellent public service.

The role requires strong organization, clear communication, and ability to handle multiple tasks in a dynamic community recreation environment.

Qualifications

• Associate’s Degree required.
• Two years of relevant experience in athletics, recreation, or program administration.

Responsibilities

• Coordinate Youth Sports Council programs, ensuring compliance with policies and regulations.
• Manage athletic facility schedules, program bookings, contracts, and rentals.
• Oversee financial operations, including fees, agreements, and reporting.
• Maintain accurate program records, databases, and metrics; prepare reports and updates.
• Assist with staff onboarding, role updates, and departmental process improvements.
• Provide exceptional customer service to the public, staff, and partners through in-person, phone, and digital communications.
• Serve as a liaison between the department, leagues, renters, and the community, keeping all stakeholders informed.
• Perform administrative tasks including reports, correspondence, and documentation maintenance.

Skills

Multitasking

Organizational skills

Communication skills

Customer service

Education

Associate’s Degree

Two years relevant experience

Job description

How You Help Us Make a Difference Lead, coordinate, and energize our athletic programs, schedules, and special events! This role oversees the Youth Sports Council, manages facility bookings and contracts, handles program administration, and ensures smooth operations from start to finish.

How You Can Help Us Make a Difference Lead, coordinate, and energize our athletic programs, schedules, and special events! This role oversees the Youth Sports Council, manages facility bookings and contracts, handles program administration, and ensures smooth operations from start to finish.

The ideal candidate has a talent for multitasking, is highly organized, detail-orientated, proactive, and has a passion for supporting athletic programs and community engagement.

Key Responsibilities

• Coordinate Youth Sports Council programs, ensuring compliance with policies and regulations.
• Manage athletic facility schedules, program bookings, contracts, and rentals.
• Oversee financial operations, including fees, agreements, and reporting.
• Maintain accurate program records, databases, and metrics; prepare reports and updates.
• Assist with staff onboarding, role updates, and departmental process improvements.
• Provide exceptional customer service to the public, staff, and partners through in-person, phone, and digital communications.
• Serve as a liaison between the department, leagues, renters, and the community, keeping all stakeholders informed.
• Perform administrative tasks including reports, correspondence, and documentation maintenance.

Your Purpose & Day-To-Day Journey

Education And Experience

An equivalent combination of relevant training, education and experience:

• Associate’s Degree
• Two (2) years of relevant experience specific to the position in either historic preservation, cultural education, physical education recreation, or athletics.

Licenses And/or Certificates

• Must maintain a valid driver’s license.

Education & Credentials That Power This Role

• Serve as the department’s Youth Sports Council’s coordinator and ensure compliance with applicable regulations, policies, and operational protocols.
• Manage contract bookings, coordination and oversight for athletic facilities and natural areas.
• Coordinates all financial aspects of operations including intake of programs, Facility Use Agreements, contracts, facility rental fees; preparation of applicable reports and receipts.
• Maintain accurate documentation and databases related to assigned programs.
• Prepare monthly metrics, annual reports, and ongoing program updates.
• Manage onboarding and offboarding of staff, including contributing to updates or reimagining the coordinator’s role for evolving departmental needs.
• Oversee manual updates and ensure documentation standards are met.
• Provide exceptional internal and external customer support through in-person, digital, and phone interactions.
• Respond to public and internal inquiries regarding scheduling, programs, services, fees, contracts, or other concerns, ensuring timely resolution.
• Serve as a liaison between the division, leagues, renters, and the public, with regards to rentals, scheduling and usage of athletic facilities.
• Keep staff and teams informed of updates, projects, maintenance and scheduling—promoting transparency and cross-team awareness.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Performs basic administrative duties including written reports, data preparation, memorandums, letters, and electronic correspondence, interaction with others, and communication through telephone and meetings.

Extra Details You Should Know

PHYSICAL DEMANDS
Stooping, crouching, walking, pulling, hearing, seeing up close, seeing far away, kneeling, reaching, talking, standing, finger movement, repetitive motions. Frequently lifting up to 25 pounds and occasionally up to 50 pounds.

WORK ENVIRONMENT
Work is performed in a relatively safe, and secure work environment.Work is performed indoors and outdoors and can be exposed to temperamental changes (e.g., warehouses, covered loading docks, garages, etc.) or irate customers, extreme noise, odors, heights and/or dust.

RISK/SAFETY CONDITIONS
The position requires some exposure or risk related to physical and/or mental health and safety (e.g., exposure to environmentally hazardous material, heavy equipment, assault and battery, communicable disease, etc.).

Emergency Response/Recovery Activities
All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

Charlotte County is an Affirmative Action, ADA and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply. As a veterans' preference employer, certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans’ preference, receive preference and priority in employment and are encouraged to apply. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements.

All positions with Charlotte County may be subject to drug testing in accordance with the Drug-Free Workplace Program and/or County policy.

Charlotte County Board of County Commissioners offers a comprehensive benefits package to regular full-time employees.

Charlotte County Benefits & Total Rewards